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IT Infrastructure Engineer

Job LocationLondon
EducationNot Mentioned
Salary£40,000 - £45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Daylesford: people who want to make a differenceAt the core of Daylesford is our care for the environment, our animals and our people. For over forty years we’ve strived to inspire change and nurture growth, and our teams are made up of people who take pride in what they do every day. We know that together we can make a difference for the future of our planet and the wellbeing of our customers.Our Daylesford family is growing, and we are looking for an experienced IT Infrastructure Engineerto join us at our head office team in South Kensington, London.Full Time contract, based on 40 hours per week, salary £40,000 - £45,000 pa depending on experience. The role will involve travel across our London stores and to our Gloucestershire locations.About youAs our IT Infrastructure Engineer, you will be involved in all elements of installing, supporting and maintaining the infrastructure and systems across the organisation as well as expected to be involved in and manage internal projects. You will also be an active member of the service desk with a focus on providing proactive first-class service to your colleagues, both remotely and on site as and when required. Being a small team, the role will be incredibly varied and a mixture of support/infrastructure and BAU/project work.Main responsibilities

  • Being a point of escalation for the service desk, continuously improving incident management processes, procedures and tools
  • Monitoring server and network performance
  • Ensure maximum availability of servers and services and quickly react to issues
  • Carrying out visits to any of the company’s stores or offices to install and maintain IT equipment
  • Planning and managing the installation of data and audio/visual infrastructure projects
  • Recommend, develop and deploy systems and automation that will benefit the business
  • Procuring end user and networking hardware, peripherals, software & support
  • Ensuring quality and completeness of infrastructure user hardware & software asset inventory management
  • Experience needed
  • A minimum of 5 years’ experience providing exceptional IT support ideally within Retail, Hospitality or Leisure
  • Extensive Windows Server experience - Microsoft Windows Server 2008 R2 / 2012 R2 / 2019
  • Virtualisation experience – VMware 6.x
  • Networking – LAN/WAN, DHCP, DNS, DFS
  • Cisco Catalyst & Meraki Switches and Firewalls
  • Excellent knowledge of Wi-Fi (preferably Aruba)
  • Active Directory and Group Policy
  • Microsoft Office 365, EPOS systems, Windows 10
  • Experience in the following would be desirable;
  • Sage 50 / 200 & Concur
  • Ecommerce Platforms such as Shopify, WooCommerce, WordPress
  • Scripting knowledge – Powershell
  • SAN storage / backup solution experience
  • Sharepoint / Teams / SQL experience
  • We Offer
  • Competitive salary
  • Training and development to advance your career
  • 25 days holiday (plus 8 bank holidays)
  • 50% staff lunch discount (at local store)
  • 30% company discount
  • Stakeholder pension scheme
  • Subsidised private medical insurance
  • If you would like to be part of our truly unique business – we would love to hear from you. Please send us your CV and cover letter

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