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IT Helpdesk Analyst

Job LocationLondon
EducationNot Mentioned
Salary28,000 - 32,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

The Position: IT Helpdesk AnalystLocation: Central LondonSalary: £32,000A global organisation is looking for an IT Helpdesk Analyst to join their growing team to support a large user base, undertaking a diverse range of responsibilities.The role provides an excellent opportunity to work closely with a close-knit IT team, including the Head of IT and Senior IT Engineers.The perfect candidate will display a strong desire to develop their knowledge and be highly motivated top progress into a more senior position in the future. This role will allow you to expand your skillset as you will gain exposure to many of the newesttechnologies, such as Azure, Office 365, MDM platforms, and many more.Responsibilities:* Act as the first point of contact on the helpdesk, providing support via telephone, email, or face to face* Moving and setting up desks & hardware* Using Active Directory to setup new started and process leavers* Aid Senior engineers when working on exciting projects* Help to support the IT infrastructure, including monitoring the network, backups, cloud platform, etc* Provide assistance to the Head of IT to ensure security standards are met* Complete administration tasks relating to Office 365 & AzureTechnical Requirements* Office 365* Azure* Active Directory* Hardware - PCs, laptops, mobile devices, printers* Antivirus software* Networking - DNS/DHCP/TCP/IP* Basic knowledge of routers and switches* Strong teamwork skills* Excellent communication skillsIf youre currently in a stagnant role and are looking to achieve career progression, click APPLY ASAP!Active Directory - Group Policy - Windows - Microsoft - Office 365 - Azure - Hardware - Antivirus - Networking - Helpdesk - IT Support - IT AnalystIn Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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