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IT Desktop Support

Job LocationLondon
EducationNot Mentioned
Salary31,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Vertex IT Solution are looking for an experienced IT Desktop Support engineer (2nd Line Support)This role is working for a large MSP, based onsite with one of their high profile clientsLocation: Fenchurch Street, LondonHours: Monday to Friday, a 3 week shift pattern: 8am - 4pm, 9am - 5pm, 9:30am - 6pm.Key Responsibilities: The successful candidate will be representing the MSP to the client, you will work closely with the SDM and will provide VIP Support to users. The candidate will also complete admin tasks as and when required.Key Skills: Excellent written & verbal communication skills.Excellent interpersonal skills.Excellent customer service skills.Technical skills are not as important as the customer engagement skill - customer specific onsite, and technical specifics training will be performed by the current onsite engineers.Experience:

  • Experience with working in a VIP environment.
  • General OSS HW break fix skillset
  • Windows 10
  • Service Now (preferable)
  • Office 365
Security Clearance:BPSS clearance

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