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Job Location | London |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
This is an amazing opportunity for an experienced and passionate Customer Insight professional to grow their career within an iconic, cutting edge RetailerThe role is currently working from home but will involve coming into the London office on a need to attend basis (ideally once a week)Duties include -• Provide in-depth analysis, monitoring and review all digital channel and store analytics. Ideally the candidate should have a background in Retail analytics and have also covered Digital Insights• Analyse, model and report profitability of our varying customer journeys• Work with eCommerce and IT teams to gain thorough understanding of the source, availability and meaning of data available to the business• Identify and develop data the tools and infrastructure required to provide reliable business insights now and in the future• Develop a consistent, concise reporting style and quality across both store and ecommerce operationsQualities:• Demonstrable business and commercial acumen with a desire to understand and master the business model at its base level• Experience working in an eCommerce or digital led business, ideally coupled with multichannel exposure - ideally 3-6 years experience• Strong data analytical and accuracy skills• Excellent IT and data handling skills as well as strong statistical understanding and background• A self-starter who takes ownership for seeing a deliverable through to completion whilst managing multiple workstreams• Excellent modelling and presentation skills. You will produce coherent, quality financial models and reports tailored to the stakeholder audience. You will have the ability to make complex industry language legible across the whole businessThis is a stand alone management position, however the successful candidate will be expected to, eventually, recruit and grow a teamThe company offer an excellent salary / benefit package, including discount off company products and a company bonus