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Insight Analyst

Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

The RoleThe Insights team is an integral and fast expanding department within the LiveScore Group. As an Insight Analyst, you will continuously work with multiple teams, and across many areas, to create a thrilling experience for our customers. With an abundance of data at our disposal our analysts provide senior leaders in the business with actionable recommendations through a range of analytical tools.Reporting into the Senior Insight Manager, the key stakeholders for this role will be the Social Responsibility Team (SRT), the Head of Compliance, as well as supporting the Marketing teams at LiveScore.The role will be predominantly focusing on Social Responsibility, which includes our Responsible Gaming and Anti-Money Laundering (AML) departments. You will be monitoring and reporting on the behaviour of at-risk players, assisting in developing timely interventions, through to developing statistical models to enhance player experience and journeys. You will need to have a strong understanding of the remote gaming market.At the heart of it this role is to help the business better understand the players’ needs.Key Responsibilities

  • Analysing user data to understand behaviour, build reports and solve real world business problems.
  • Monitoring the performance of the business, investigating changes in core KPIs, and identifying causes.
  • Pro-actively analysing data from multiple sources to provide actionable insight.
  • Understanding the business and stakeholders, especially SRT, to ensure analytical needs are met.
  • Communicating findings confidently and coherently to senior management to drive change.
  • To keep open and continuous communications with your manager and your team with regards to workload and projects.
  • Regularly monitoring LiveScore’s core KPIs.
  • Key Skills/Experience
  • Excellent analytical and numerical capabilities.
  • Two years’ experience as an analyst in the betting and gaming or sports industry.
  • Commercial experience writing SQL or Google BigQuery.
  • Analysing automated customer journeys, identifying areas of opportunity and optimisation.
  • Identifying target audience segments and making recommendations based on behaviour.
  • Assessing and feeding back on campaign performance and making recommendations for improvement.
  • Ability to turn complex concepts into actionable recommendations.
  • Ability to learn in a fast changing work environment.
  • Adaptable and flexible with an ability to multi task.
  • Ability to communicate confidently and coherently, including verbal and written presentation skills.
  • Firm believer in teamwork & collaboration.
  • The PersonAs an experienced candidate with an analytical mindset we expect you to be a logical yet creative thinker with good communication skills to help you excel in this role. An interest in sports and gambling is essential for this role. You will be self-motivated with the desire to find and solve real business problems and confident in delivering your findings to multiple stakeholders across departments, including SRT, AML, CRM & Acquisition teams, as well as C-Suite level management.What can we offer
  • Performance bonus
  • Private Healthcare scheme
  • Subsidised gym membership
  • Ride to Work Scheme
  • Virgin Tribe - access to exclusive Virgin offers and experiences
  • Life Assurance (x3 salary)
  • Contributory Pension Plan
  • Friday drinks in the office
  • Daily fruit, quality coffee and soft drinks
  • Festival summer and cracking Christmas parties
  • About UsWelcome to LiveScore Group. We are home to LiveScore, LiveScore Bet and Virgin Bet, three of the most exciting brands in the sports and gaming industries today.Whether it is LiveScore delivering real-time sports scores or free-to-air live streams to its 56 million monthly users across 200 territories, or LiveScore Bet and Virgin Bet offering innovative and trusted sportsbook betting opportunities, we bring our audiences closer than ever to the sports they love with our best-in-class products.This is a truly exciting time to consider joining our team within the LiveScore Group. Across our core brands at LiveScore, LiveScore Bet and Virgin Bet we are offering the chance to work in the heart of the sport industry, as we look to quickly expand our successful, privately-owned business.With offices and roles based in London, Stoke, Galway, Vienna, Gibraltar, Lagos and Prague, our staff are part of a truly international business that is training and growing together, and empowered to build a bright and rewarding future. Required skills
  • AML
  • Gaming
  • Social Responsibility
  • Segments
  • Sportsbook
  • Keyskills :
    Gaming Segments

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