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Infrastructure Delivery Manager - DB, Storage and DC

eFinancialCareers
Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Are you interested in retaining operational control over the delivery of the existing and planned BAU services, develop and maintain technology standards based on industry best practices, manage the technology roadmap and provide oversight over new solutionsI have an exciting opportunity for you.My client is embarking on a significant technology modernisation. This will result in an improved service and IT capability by the end of 2024 that will provide the foundation for delivery of company s aspirational IT objectives and desired target state.About The Job

  • What youll spend your time doing: Operational governance of internal / 3rd party service teams providing technical support services
  • Reviewing trend of support cases to identify any areas of concern, propose and implement with minimum disruption to user operations
  • Identifying and delivering opportunities for continual service improvement across the database, storage, backup and data centre services.
  • Implementing robust asset and configuration management tools and processes, change management, incident, problem practices and service reporting processes
  • Operating, maintaining and monitoring the database, storage, backup and data centre services.
  • Supporting ITIL processes - incident, change management and problem management
  • Driving the adherence to standards and operating procedures to ensure quality, productivity and controls compliance
  • Defining the best practise standards as well as developing, testing, deploying and maintaining modules that implement those standards as well as identifying where efficiencies and optimisations can be made
  • Engaging and build relationships with external 3rd party support partners as needed for system maintenance/support/troubleshooting
  • Managing 3rd party relationships to ensure suppliers are meeting and exceeding their SLAs in relation to provision of the service
  • Completing regular internal system audits and controls activities
  • Working collaboratively with other teams across the ABS IT function
Youre going to enjoy this job if you also…
  • Enjoy working with emerging technologies
  • Can see through complex legacy constraints and focus on the future
  • Are a strong problem solver
What youll need:For this particular role there are some important qualifications and experience we need you to have. These include:
  • Demonstrable troubleshooting and problem solving skills
  • 5-10 Years of experience in SQL DB infrastructure, storage arrays, backup solutions, storage networks and data centre technologies.
  • A good understanding of new and emerging technologies.
  • Self-confidence to navigate complex IT operating environments
  • Experience of managing outsourced IT services providers
  • Experience of managing operational change to infrastructure through a route to live release process
  • Ability to build and maintain strong, cohesive working relationships with senior stakeholders
  • Ability to demonstrate flexibility, multi-tasking skills and a can do attitude
  • Excellent communicator at all levels
  • Experience in dealing with conflicting priorities and opinions
If you possess the qualities of being driven, determined, and committed to aiding the business in achieving its strategic goals, we encourage you to apply for this excellent opportunity without delay.

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