Import Assistant Team Manager

Job Description

Working at the heart of Lidls Import team, youll find our busy and dynamic specialist team, continuously improving processes and finding ways to better service Lidls millions of customers. We thrive on creating the best solutions to complex and ever-changingchallenges and were looking for an Import Assistant Team Manager to join us!Our Import ATMs (Import Assistant Team Managers) are the future leaders of Lidl. It is a vastly important role to support our Managers with the import processes for our vast supply chain and to manage a small and dynamic team. The team managers will owna process end to end and be responsible of developing these while supporting a team of administrators, officers and senior officers with the day to day. We value leaders with heart, that will show the way through leading by example; being a fair and respectfulrole model.You will be part of the team that enables Lidls flow of goods run seamlessly. Your input as a team player and import professional, will have a direct impact on our operations, stores and millions of customers.In Import, no two days are the same! As our Assistant Team Manager, you will constantly be bringing solutions to new and interesting challenges. As a spider in the web, you will be working closely with internal as well as external teams with a global reach.Youll need brilliant communication skills and youll be in direct contact with our senior business leaders, as well as brokers and freight forwarders. This will be a fast paced, dynamic position where youll need to take a pragmatic approach to solvingproblems to ensure our imported products get on to the shelves in Lidl stores on time.If you thrive in dynamic, exciting, global environments, have a good understanding of import processes and want to join a great team which values growth and development, this could be the role for you!We have a hybrid working model for Head Office roles, ensuring you have a flexible work life balance.What youll do

• Own your part of the Lidl Import processesDrive improvement project for your processes as well as being incremental for the wider departments projects
• Leading and working together with your team, creating a truly positive and collaborative atmosphere, ensuring the workflows are evenly distributed and to maintained efficiency with as little turnover as possible
• While working cross functionally you are expected to find positive ways of resolving complex issues. You can see end to end in the supply chain and do what is best for the company
• You know how and when to delegating tasks where required to ensure completion on time
• You will work with your team on the tasks and know each task as well as see the overview
• Building and maintaining strong relationships with internal and external stakeholders
• Responsibility for the activities relating to the importation of goods
• Producing end to end documentation processes SOPs, process flows etc. that reflect all operational practices including systems, reporting and training
• Understanding the objectives and the impact of projects on the business and driving solutions to business-critical issues
• Escalating key issues to leadership proactively and in a timely manner
• Evaluating process and systems relating to all aspects of imports

What youll need

• Team lead experience, building and supporting a team through peaks and troughs
• Ability to bring out the best in your team and leading by example, remaining professional and approachable even under pressure
• Approaching problem-solving calmly and methodically, with a collaborative ethos
• Knowledge of import processes from the EU and rest of the world
• An understanding of the variety of import processes
• Strong communication skills with the ability to liaise effectively with employees across all levels of the business
• Strong analytical skills, ability to see the bigger picture and continuously come up with new ways of improving our ways of working
• Ability to work collaboratively with a range of business departments to complete a project successfully
• Good knowledge of SAP Retail or similar retail logistics systems is beneficial
• Self-motivated and proactive
• Process focused with attention to detail
• Comfortable working to tight deadlines and in a pressurised environment and prioritise
• Strong organisational skills, experience of creating and owning SOPs, process maps and e2e flows

What youll receiveThis isnt getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. Were proud to offer a competitive salarystarting from £36,000 - £42,000 (depending on experience) with an additional non-contractual 10% London weighting and a generous holiday allowance. Save for your future with our pension scheme, or save today with an in-store discount, plus extra discountson days out, cinema tickets and much more.Were making the final preparations and getting ready to move into our brand-new head office, Lidl House, in Tolworth. Its light, spacious and has state of the art breakout spaces, an on-site barista and gym and much more, making it the perfect place tomeet colleagues and achieve your potential. Were expecting to move at the beginning of 2022, and we cant wait for you join Lidl! We work to a hybrid model ensuring you have a flexible work life balance for those important moments in your life.Please note your employment is conditional upon the Companys receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancyhas closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.