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Housing Options and Assessment Manager

Job LocationLondon
EducationNot Mentioned
Salary340.00 per day
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

HOUSING OPTIONS AND ASSESSMENT MANAGERPURPOSETo strategically manage, develop, organise and coordinate a team of officers providing a full casework service for customers in housing need, preventing homelessness wherever possible, and carrying out timely and robust accommodation needs and homelessnessassessments where necessary ensuring that that the service meets all legislative requirements.To act as the services lead manager on special projects relating to homelessness prevention and/or the assessment and application of the Councils duties under homelessness legislation.DUTIES AND ACCOUNTABILITIESTo build a strong and effective Prevention and Assessment Service through leadership and performance monitoring.To prevent homelessness wherever possible through joint working, mediation, referral to other agencies, etc.To make decisions on homeless applications based on all relevant considerations within the legal frameworkTo encompass new innovation to improve service delivery to homeless residents.Requests for the provision of temporary accommodation are made when all relevant information is recorded to guide the location and other elements required to enable the allocation of suitable offers of accommodation.PERSON SPECIFICATION/SELECTION CRITERIAKNOWLEDGE, SKILLS AND EXPERIENCEExperience of working within an inner-city homelessness service.Detailed knowledge of homelessness legislation, guidance and caselaw, and knowledge of the broader housing environment including welfare reform.Experience of managing a mixed and varied workload of conflicting priorities responding effectively to the needs of all customers.Experience of report writing and communications for a variety of audiences, demonstrating numeracy and literacy, and applying expert knowledge.Experience of managing complaints and focusing on resolutions for customers.Please apply below.

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