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Job Location | London |
Education | Not Mentioned |
Salary | 12.00 - 16.00 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , full-time |
MMP Consultancy are looking to recruit a Housing Administrator to join a fantastic Housing Provider based In London. The Housing Administrator will be responsible for providing effective support and assistance to the Fraud and Tenancy team. Ensuring enquiries are responded to in a timely and appropriate way. Key Responsibilities: Ensuring homes are occupied by the intended persons and all related records are maintained correctly. Working with the Neighbourhood Manager to review tenancy agreements and leasesIdentifying and correcting tenancy related discrepancies within the ICT system Maintain data records electronically and carry out related tasks and processes, while providing advice and support to customers and other teams within operations Coordinating and assigning suspected cases of tenancy fraud, and ensuring that they are thoroughly investigated through to their resolution Act as central point of contact for matters and enquiries relating to tenancy fraud including contact from residents, staff and local authorities Work with partnering agencies and Investigative Office to maximise the opportunities for gathering evidence and taking action against potential fraudCandidate Qualities:Previous experience of working as a Housing Administrator or Income Administrator Previous experience of working within a Housing Association or Local Authority Experience of dealing with customer/tenant queriesAbility to use Microsoft Office applications to produce general correspondence Exceptional administrative backgroundGood written and verbal communication skillsAble to manage own workload and meet deadlines and targets