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Helpdesk Support / Service Desk Analyst, Windows 8.1 / 10, Linux, Office 365.

Job LocationLondon
EducationNot Mentioned
Salary£25,000 - £38,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Helpdesk Support / Service Desk Analyst - Candidates will ideally have at least 1+ years Helpdesk Support / Service Desk Analyst with any previous Financial / Banking experience highly beneficial.You must have strong Windows 8.1 / 10, Office Applications (2013 to 2019) and Exchange / Office 365 with some knowledge of JIRA, AWS or other Cloud based products advantageous.Not essential but any Linux Systems Administration in any of: Red Hat, SUSE, Ubuntu, Mint with some Application Support experience all desirable.You’ll also have a core knowledge of Windows 2008, 2012, 2016 Server including Active Directory and Group Policy for managing user accounts with any Windows Deployment Server and a general awareness of Networking in a Switched Environment - TCP/IP, DNS, DHCP, GPO’s, LAN/WAN all beneficial.Ideally used to working in an SLA / ITIL driven environment, able to monitor and restore back-ups and generate reports. Youll be involved in the management of Application / Access Security (firewall, anti-virus, e-mail filters) and able to install, configure and troubleshoot devices / printers.You will have excellent communication skills, able to deal with users at all levels on the phone, via e-mail and face to face.None Essential Skills:Any experience working within the Financial / Banking / Brokerage Sector supporting Market Data Feeds / Trade Floor Support (Reuters, Bloomberg) along with any Linux Systems Administration and Scripting (Python, PowerShell), along with a core knowledge of Databases (Oracle and SQL) advantageous.You will be working in a dynamic Financial environment and the client is seeking a motivated individual with the right attitude and aptitude. Not essential but any MCP, MCDST, MCITP, MCSA, MCSE accreditation all beneficial as is any Citrix and Cisco experience and a sense of humour and ability to interact well and get on with others essential.This role is as much about attitude and aptitude and being able to demonstrate a genuine desire to learn that it is the current skillset. The salary range will vary on experience and the amount of training a candidate may require to bring them up to speed. Required skills

  • Active Directory
  • Windows Server
  • Windows Desktop
  • Keyskills :
    Active Directy Windows Server Windows Desktop

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