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Job Location | London |
Education | Not Mentioned |
Salary | £70,000 - £80,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
The role of the Operations Director will drive strategy and performance across the whole team by supporting and delivering the strategic vision of The Client and Managing Agent. You will create simple and transparent processes encompassing all long-term objectives. You will embed these processes and effective working practices through behavioural changes and collaboration with all team members. They will create tangible results through dashboards and measurable outputs that drive performance and improvement and increase ownership and accountability. They will ensure that compliance is absolute across the instruction and that procurement and financial practices are always adopted and adhered too.The Operations Director / Head of Facilities This role will also take on the management of the technical team and administrative members and drive improvement and innovation of systems. The right person will drive the team to meet client targets regarding Service Partner Management Invoicing, Energy and Carbon reduction as well as leading all external service provisions and consultancies. This will afford a common approach steeped in excellence and partnership in order to achieve a truly one-team approach with customer service at its core.The Operations Director / Head of Facilities is principally responsible for implementing and managing the high standard of operational services in Engineering, Building Fabric, Vertical Transportation, Security, Horizontal and Vertical Cleaning, Reception, Logistics and financial standards (Invoicing & Purchase order) required across the client portfolio, providing an exceptional standard of service that is consistent, seamless, efficient and without interruption to ensure the Customers and their visitors can focus on their core business.