Head of Change Delivery

Job Description

Ideas | People | TrustWe’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.We work with the companies that are Britain’s economic engine– ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.We’ll broaden your horizons The Operations PMO was created in Jun 2021 and is responsible for maximising BDOs change investment; helping deliver change in the most effective and efficient way; track, record and report on expectation, help build change delivery capability acrossthe firm; and bring in teams to help the firm deliver.Our motto is “REALISE STRATEGIC VALUE, THE RIGHT WAY, FASTER”Now that we have a programme and project team, we are looking for a Head of Change Delivery Excellence to help us identify candidate projectsand to ensure we have ‘best in class outcome centric’ programme and project capability to deliver them.We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.You’ll be someonewho is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged toidentify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.In this role you’ll:

• People manage the Operations PMO Programme Managers.Understand the inflight and upcoming cross firm changes.Identify, own and resolve cross delivery challenges.Ensure the change delivery plan is coordinated.Assist / Coach programme managers to ensure:
  • Programme and projects are ‘outcome focused’ supported by agreed plans that enable the monitoring of progress against agreed parameters (eg. time/cost/quality/resource), identify key risks, and the resolving of issues in a timely manner.Have clearly definedand understood governance framework (that ‘hook’ into wider portfolio / firm wide governance)Underlying projects are well coordinatedResource needs are identified in a timely mannerOutputs meet requirements within time, quality, cost constraints (and timelyescalation of risks if not)Management deliverables are of an acceptable qualityChanges are effectively handed over to business operation
  Ensure the programme and project delivery team is supported by:
  • Securing additional resource if requiredAgreeing resourceful resourcing approachesEnsuring all team members have effective development plans aligned to technical and core competenciesIdentifying and Securing effective trainingEnsuring the efficiency ofresourcesMaintaining 3rd party relationships, as required (including IT teams)Supporting assurance activitiesEnsuring change minimum standards and ‘what good looks like’ is well understood
  Maintain an improvement plan providing regular reporting to the Operations PMO director on progressEffective stakeholder engagement

You’ll be someone with:

• Extensive experience of delivering change in a professional services environmentExtensive experience of change delivery approaches (e.g. Waterfall, Agile)OKR/Benefits tracking experience The ability to develop and embed ‘right-sized’ change delivery andgovernance (aligned to portfolio governance) to suit the firm, stakeholder and project needsOrganisational governance structures and associated relationships experience An understanding of the content of current and emerging portfolio of change and how itadds valueAn understanding of the corporate vision and strategy and the wider industryThe ability to develop a pipeline/backlog of initiativesCorporate processes and procedures (e.g. Governance, Finance, HR, minimum standards) and associated language / cultureexperience The ability to identify, monitor and develop appropriate remedial plans for key project/programme performance (KPIs) and risk (KRIs) metrics.Service management concepts and frameworks experience -advantageous (e.g. ITIL)Experience of Workday HCM,Workday Finance or MSD CMS - advantageous

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams,and the task at hand.At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.We’re in it togetherMutual supportand respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professionalneeds.Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.We know thatcollaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise,and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success i