Head of Business Transformation Consulting,

Job Description

Primary DetailsTime Type: Full time Worker Type: Employee Head of Business Transformation Consulting London Permanent (Hybrid)The Opportunity QBE Europe is looking for recruit a Head of Business transformation Consulting to lead an established team in our London office focused on delivering an internal consultancy service and ensuring improved experience and maximised value of change. The role requiresstrong skills as a coach, facilitator, leader, influencer, and strategist. Your new role

• Lead the team of senior to mid- level Internal Consultants that:
  • Support the business with strategic initiatives as required, in particular where the internal capacity doesnt exist in the respective business area or where the initiative spans two or more areas of the business.
  • Provide the business with structure, advice, and guidance and share best practice learnings as they work through new ideas and strategies.
  • Ensure that Business Cases approved for funding are appropriately articulated to deliver the intended benefits and beneficial outcomes for customers, and that there is a good awareness of the risks of the program achieving success and that those risks themselvesare reasonable and understood by the key stakeholders.
• Direct, organize, develop, and manage the Business Transformation Consulting team to ensure that people and processes are aligned with business needs and are fit for purpose. Including refreshing the engagement model and establishing clear accountabilitieswith business transformation representatives and the delivery teams within Transformation & Technology.
• Promote excellence through the attraction, continual development, and retention of a high-quality team with the knowledge, skills, behaviours, and engagement levels to deliver excellent outcomes and service.
• Work closely with the Business Architecture and Transformation Office leaders to provide joined-up oversight of the content of the EO Change portfolio with focus on the content and benefits of each programme.
• Develop and maintain relationships of trust with senior leaders across the business to provide excellent client focus
• Consult with and present to the Executive Management Board and other decision-making forums as required to develop the EO transformation agenda.
• Bring external perspectives and business insights on latest market developments through attending and participating in industry seminars and reading relevant publications.
• Play a key role, alongside other senior leaders within Transformation & Technology, in the shared leadership of the team, and its evolution and continuing effectiveness to support EOs Transformation priorities .

About you

• Exceptional leadership, communication and interpersonal skills.
• Comfortable leading, influencing and collaborating with senior management and executives.
• Excellent people management skills with proven ability to lead a team.
• Strategic thinker and self-starter comfortable taking the lead on shaping initiatives with the ability to make connections across business areas.
• Resilient to challenges and blockers
• Collaborative and flexible, o pen to continued self-growth and learning.

Why QBE At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, thats why we have created At My Best". Its our connection, our way of showing we have your back. We understand that one size doesnt fit all and that priorities can changedepending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Its in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know its notjust what we do that matters, its how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of todays workforce. QBE aims to build a workplace that is fair and inclusive because we want to attractand retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the awards QBE are proud to have won, been a finalist for, and shortlisted for include. Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Womens Empowerment Principles and Race at Work charter helps keep us accountable and transparent. Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the worlds leading international insurers and reinsurers and Standard & Poors A+ rated. Listed on the Australian Securities Exchange, QBEs gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty, and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small,medium, and large customer base. To find out more about why you should work for QBE, visit our careers website .