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Job Location | London |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
What Were Looking For.....The post requires the skills to lead, co-ordinate and develop Body & Souls Support & Advocacy Service. This is a demanding role that is on the frontline of providing a responsive service often to families in distress. Candidates will be able to demonstrate an ability to work under pressure and support a diverse community with a range of often complex needs. Experience of working with mental health is desirable as well skills/qualifications relating to providing a therapeutic model of support.Background to the RoleBody & Soul has worked for over 23 years transforming the impact of Trauma and Childhood Adversity through its unique frontline services. Our model is based on connection and community at the centre of everything we do, providing an opportunity to work creatively, therapeutically and practically to not just help, but to transform lives.We often meet our members as they are going through a very difficult period in their life. Many live on the margins of society, excluded by the system and without hope of the care and support that can create a very different trajectory for their future. Covid-19 has further highlighted the inequalities that our members face, with many at risk of poor mental health, destitution, discrimination, domestic abuse and homelessness.Practical, timely casework support provides a sense of safety during periods of crisis and allows a foundation from which members can begin to address the underlying needs.Body & Soul has been a lifeline for many individuals and families over recent months. Our support, casework and advocacy services show our capacity for innovation, even in the most challenging circumstances. A dedicated team of staff and volunteers have provided outreach, hardship support and ongoing human connection to the most isolated and vulnerable members of our community. The impact has been felt and appreciated by thousands.All of this happens through the dedication and passion of our team, but key to this is the leadership of our Head of Support and Advocacy. We invite you to step forward if you are excited and inspired by this challenge.Aim of the post:Working in collaboration with the Head of Legal and Casework you will manage the delivery of an integrated member support, casework and advocacy services to children, young people and families who access Body & Souls services.The Head of Support & Advocacy focuses on developing the casework programme to ensure we are meeting the diverse needs of all members with a focus on those facing destitution or those with complex mental or physical health needs. This involves developing a team of staff and volunteers to provide member support and advocacy on issues surrounding financial hardship, while advocating in healthcare and statutory services.The Head of Member Support and Advocacy is responsible for leading and overseeing the Care Couriers programme, with 60 volunteers set up to financially and practically support our most vulnerable members during Covid-19.This role works closely with Head of Member Pathways to ensure every individual experiences a tailored and integrated experience and the Head of Legal and Casework, who oversees specialised legal clinics on housing, immigration and employment issues.A Typical Week in this Role Could Include.......