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Head Housekeeper - Knightsbridge Hotel - Housekeeping

Job LocationLondon
EducationNot Mentioned
SalarySalary not specified
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We have anexciting opportunity for a Head Housekeeper to join our highly successful teamhere at our Knightsbridge Hotel. Your main responsibility will be ensuring thatour uniquely styled hotel is cleaned and maintained to a perfect standard. As a Head Housekeeper, you will need to havethe ability to work under pressure to a high standard. Leading the housekeeping team, you will beexpected to demonstrate excellent attention to detail, organisational andcommunication skills.What we Offer:Perkbox A team member platform offering a huge variety of discounts and our reward andrecognition programWage Stream An employee app to stream your wagesbefore paydayFlexibilityNo splitshiftsCycle towork SchemeUniformand Meals providedUniformsDry CleanedSocialEvents, Wellbeing and Team ActivitiesAwardwinning training opportunities and Career DevelopmentFirmdaleExperience and Long Service vouchers (Afternoon tea, dinner for two, Film Cluband an overnight stay)And muchmore!Essential Key Skills

  • Previous experience as a HeadHousekeeper or Deputy Head Housekeeper in a 5* luxury hotel
  • Be a hands on manager
  • Superb attention to details andunderstanding of a luxury brand
  • Excellent customer service skills forguest interaction
  • Exceptional organisation skills
  • Ability to work as part of a team toensure a productive environment
  • Strongleadership and motivational skills which are capable of nurturing,developing and inspiring staff
  • The ability to work well under pressure and in a busy environment
  • Approachable, friendly and understanding of the daily needs of abusy housekeeping team
  • Ability to multitask
Duties and Responsibilities
  • Oversee the daily operations of the housekeeping department
  • Lead and motivate the team
  • Attend the management meetings
  • Conduct daily briefings to the housekeeping team
  • Check completed bedrooms with an eye for detail, to ensure theyare cleaned to the required standards
  • Identify and report design issues and maintenance faults to thecorrect department
  • Liaise with the Reception department as to which rooms have beingcompleted
  • Staff training
  • Create incentives to inspire and motivate the team
  • Create the daily checklists for the Room Attendants and LinenPorters
  • Forecasting for the department
  • Conduct regular stock control and process orders
Why join Firmdale HotelsFirmdaleHotels is an international award winning group comprising of 10 high end luxuryhotels and 8 bars and restaurants in London and New YorkWe aredelighted to have been recognised by the hospitality industry for some of thegreat work our teams have done. To name a few of our recent awards andaccolades; Firmdale Hotels - Winner of the BestEmployer Award at The Cateys 2017 & 2020 and Number One in The Caterer BestPlaces to Work in Hospitality Manager of the year - Laura Sharpe,Cateys 2018 Hotel of the year - Group - Cateys2018In line with the Asylum and Immigration Act1996, we do require all applicants to have the eligibility to live and work inthe United Kingdom. Documentation will be required at interview stage.

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