Guidewire Consultant, Insurance Consulting

Job Description

A career in our Experience Technology practice, within Experience Consulting services, will provide you with a unique opportunity to help our clients change customer behaviours through the experience journey starting with a strategy, then through design,and eventually implementation. Youll focus on bringing interactive tools in the form of mobile apps, websites, or other digital platforms to ensure our clients fully integrate customer and user experiences into their organisation.We help our clients enhancetheir customer strategies by providing innovative technology solutions that address gaps in the consumer experience. Youll work alongside the other PwC experience teams to develop technology that fosters positive customer experiences and enhances our clientsapproach to market.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this wehave the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress inour careers, now and in the future.As a Manager, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are notlimited to: Pursue opportunities to develop existing and new skills outside of comfort zone. Act to resolve issues which prevent effective team working, even during times of change and uncertainty. Coach others and encourage them to take ownership of theirdevelopment. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does notmeet firms/clients expectations. Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Focus on buildingtrusted relationships. Uphold the firms code of ethics and business conduct.PwC Guidewire PracticePwC proudly have a strong presence globally with Guidewire, in particular across the US, Canada and Australia. We are continuing to expand our consulting practicethroughout the UK and the wider European insurance markets.This is an incredibly exciting opportunity for the right candidate to be part of the successful EMEA Alliance between Guidewire and PwC, an already $250m business globally, with huge potential forgrowth. There is a fantastic opportunity to work with the largest Insurers across in the UK and Europe to drive forward the expansion of this practice , and jump start the PwC Guidewire Technology Consulting business in the UK.Guidewire Consultant/BusinessAnalystPreferred Knowledge/Skills:Demonstrates thorough abilities and/or a proven record of success as a Business Analyst or Business Systems Analyst; or as a Functional Subject Matter Specialist skilled in using agile delivery methodologies like Kanban, Scrum,and Scaled Agile Framework (SAFe) for Guidewire programs.Demonstrates thorough knowledge and/or a proven record of success in various phases of project life cycle from inception to implementation including ability to groom backlog, finalize sprint work allocationand able to review and report the status. Demonstrates thorough knowledge and/or a proven record of success in insurance company or agency / broker environments with relevant time and accountability in a functional role - i.e. agent, underwriter, customeraccounting specialist, adjuster; or equivalent knowledge of insurance company operations.Demonstrates thorough abilities and/or a proven record of success in the business of property and casualty insurance marketplace, personal, commercial, and specialty productofferings, direct and agency distribution channels, the insurance contract, product model details, policy administration processes, policyholder billing processes, claim management processes, advisory (ISO/NCCI/AAIS) agencies, regulatory and compliance agenciesand related business functions.Demonstrates thorough abilities and/or a proven record of success in insurance business applications such as: Policy administration; Claim management; Customer billing; Agency / customer portals; Reinsurance; Enterprise datawarehouse; and, Document management systems (production, imaging, storage) - as a functional user or as a business system analyst.Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and teammember, identifying and addressing client needs by: Writing and designing process maps; Preparing business requirements, documenting As Is and To Be processes and delivering process flows; Assisting in the development and / or implementation of TargetOperating Models; Coordinating project input; Defining reporting structures to management; Demonstrating ability to formally documenting functions; Writing process documentation; and, Demonstrating experience of making prompt and practical business decisions.Certification(s)Preferred: Guidewire Certification (essential) ISEB or BCS Business Analysis (preferred) Insurance certifications: Associate in Risk Management (ARM), Associate in Claims (AIC), Associate in Underwriting (AU), Associate in Reinsurance (ARe), Associate in Insurance(AINS)