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Job Location | London |
Education | Not Mentioned |
Salary | 50,000 - 70,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
A global law firm is searching for a Global Operations Service Delivery Manager to join their London office. The main focus of this role is to establish a centre of excellence, leading the development and implementation of a portfolio of managed serviceswhich take on and deliver critical operational services; the document services, translation services and print services functions.You will work closely with all others in the senior Operations leadership team, with office managers and lawyers across the Firm, and a range of key individuals in other functions (e.g. Technology, Procurement). You will be responsible for vendor management,service delivery, and owning the roadmap to drive value and adoption within the Firm.This role combines your process excellence, strong vendor management, operational and business knowledge to ensure delivery of an exceptional end user experience in support of their business objectives. You will have a strong understanding of Operationssystems landscape, ideally within the legal industry and have vendor management experience.