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German and Italian speaking Customer Service Advisor

Language Matters
Job LocationLondon
EducationNot Mentioned
Salary£22,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

An international IT company, one of the largest technical provides, are currently looking for an ambitious Trilingual Customer Service Advisor (Fluency in German, Italian and English). You will become part of their growing EMEA customer support team based in South West London. Within your position you will be delivering exceptional customer service, supporting with any technical enquiries in a professional manner.Your responsibilities will include:

  • Dealing with all enquiries, answering calls, emails and chat across the German and Italian market
  • Maintain the client/customer satisfaction
  • Providing technical support, ensuring all issues is being dealt in a timely manner
  • Maintain strong knowledge of the products to guide and advise customers
    • About you:In order for you to succeed, is vital for you have a positive approach with a background in customer service and have faultless language skills in German and Italian. This is a fantastic opportunity for someone who is looking for a challenging career within the IT sector and gain valuable experience in a leading technology company.Profile:
  • Required to be fluent in German and Italian, both written and spoken
  • Impeccable language skills in English, both written and spoken
  • Previous experience working in a customer support, client service, technical support role
  • Proficiency knowledge of IT software
  • Demonstrated interpersonal skills and the ability to work as part of a team
    • To apply, please send your CV in English and in Word format to Hampus. languagematters is acting as an employment agency in relation to this vacancy. Required skills
  • German italian english customer service advisor technical IT sector second line support helpdesk first line support advise guide

    • Keyskills :
    German italian english customer service advis technical IT sect second line suppt helpdesk first line suppt advise guide

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