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FXT IT Production Analyst

Goodman Masson
Job LocationLondon
EducationNot Mentioned
Salary500.00 - 600.00 per day
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

An international well known bank is looking for a FXT IT Production Analyst to join their team IN LONDON on a 6 months contract initially.The FXT APS deliver services to all of the banks FX traders across its main hubs (London, New York, Singapore) and local sites.The Trading Support (TS) teams are in charge of providing traders and sales functional help on front office applications: position management, exchange order handling, electronic booking and internal order management issues.The production support team is also in charge of releasing new packages in production to traders and sales, as driven by the global business lines, while maximising uptime for its end users.Day-to-day Responsibilities:

  • Application Monitoring and follow up:
  • Responsible for global uptime target of 99.9%, across the whole FX platform
  • Coverage of below FX applications production implementation, troubleshooting and monitoring.
  • Incident and Problem Management:
  • Investigate incident root cause and provide workaround to traders on variety of issues, ranging from mispricing, misbooking, incorrect position, etc
  • Manage/Own P1/P2 incidents and problems end to end
  • Knowledge Management and Documentation:
  • Documents support procedures on wiki
  • Owns team knowledge base on wiki for all in-scope applications
  • Continuous Service Level improvement:
  • Contributes to capacity management of in-scope applications: proactively tracks trends in application behaviour, and alerts Application Production and Development teams of any potential risks in the future
  • Maintenance and enhancements:
  • Participates to release cycles for functional validation on staging/preproduction and production environments - in particular for logs
  • Project and specific tasks:
  • Various project and smaller tasks are managed by the team, all related to support: most of the tasks are incident response, business request or maintenance
Skills & Qualifications
  • The role focuses specifically on FX products, FX knowledge would be appreciated.
  • Candidates will ideally have a relevant experience in a similar role, the majority of which should have been gained within Front Office Trading. They must be experienced in providing support as part of a team, and have practical understanding of the criticalityof trading applications.
  • Good knowledge of FX business and electronic trading principles: Spot/Outright pricing, Fixings, VD calculation, CC & AV, Spot push, Rollback/rollover, Fixings, etc
  • Good knowledge of main application failure scenarios in a complex IT architecture, from both functional and technical perspective
Pay and other Info
  • £500-600 P.D Umbrella
  • 6-month contract
  • Hybrid working (min 2 days in London office)
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

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