Front of House and Facilities Coordinator

Job Description

Front of House and Facilities CoordinatorContract: PermanentHours: Full Time, 35 hours per weekSalary: £23,000 to £25,000 p/a depending on experience, plus excellent benefits packageLocation: London, FarringdonDo you have excellent customer service skills and pride yourself on being well organised Are you a team player with a can-do attitude and a flexible approach to workingIf this sounds like you, then take your next step with us.Alongside the interests and challenges of the role, we know that candidates also want to be enthused about the mission and values of the organisation they might be joining.IStructE is a charity and the professional body for structural engineers. We have a global membership who have designed many of the world’s iconic structures as well as many of the buildings and bridges we take almost for granted in our daily lives.Creating safer structures for the benefit of the public is at the heart of our remit and this includes environmental sustainability with structural engineers and the Institution at the heart of the impact construction has on natural resources and climate change.We are passionate about inclusion and work hard to help those with talent, irrespective of background, to find and develop a route into the profession. Many of our members work to support the world’s most vulnerable communities, especially those living in placesprone to natural hazards such as earthquakes and extreme flooding.If working as part of a staff team of about 70 people and alongside many of our members to address these issues appeals to you, then we would love to hear from you.The RoleAs a Front of House (FOH) and Facilities Coordinator, you will provide a professional and customer focused front of house service. You will support the facilities team in delivering building management and maintenance; alongside the setup of our conference/meetingrooms.You will act as a main point of contact for all Institution enquiries, visitors, and deliveries and will deliver a FOH and facilities comprehensive service to all our customers; internal and external.In your facilities support capacity you will support the Facilities team with routine health and safety checks alongside carrying out minor building maintenance requests.As part of our FOH and venue team you will support all events, as required, including and not limited to; meet and greet, hospitality preparation and service, clear down and cleaning of hospitality equipment and areas. Shift patterns are 8am – 4pm, 9am – 5pm, or 10am – 6pm with out of these hours work required on occasion to cover evening and weekend events.Training will be provided to the successful candidate alongside the opportunity to request further learning and development opportunities to grow within the organisation.To be shortlisted for this post, you must have some of the experience outlined below plus the skills and enthusiasm to learn in the role:- Supporting the delivery of conference/meeting room services- Meeting and greeting on a front of house corporate reception or similar- Working within facilities or building maintenance- Organisational skills- Good communication skillsWhat we can offer you:- 25 days paid annual leave (increasing with service to 28 days) plus bank holidays and flexi leave- A pension scheme with up to 9% employer contributions- Life Insurance- Private Medical Insurance- Permanent Health Insurance- Health Cash Plan- Employee Assistance Programme- Season Ticket Loan- Cycle to Work Scheme- Continuous Professional DevelopmentWorking Conditions:We are based on the edge of the city, our office is bright, modern, and open plan. We are an inclusive and friendly workforce.Additional information:For more information including a full job description and candidate privacy policy, visit our website.If you require any reasonable adjustments to enable you to complete your application or would like us to apply reasonable adjustments when reviewing your application, please contact us as soon as possible to discuss your needs.Please note, we reserve the right to close or extend this position depending on application numbers.Therefore, we urge candidates to apply as soon as possible. Applications are sifted on receipt and shortlisted candidates are contacted to invite to an interview.The Institution does not hold a visa sponsor licence, therefore, applicants who do not have the right to work in the UK and/or require visa sponsorship to continue working in the UK cannot be considered.The Institution strives to have a diverse and inclusive workforce, where we can all be ourselves. We are an equal opportunities employer and value diversity and the perspectives people from different backgrounds bring. Applicants will not be excluded on thegrounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion and belief or sexual orientation.If you feel you have the skills, experience, and expertise we’re looking for and if this post sounds like the challenge you are seeking, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruitare those of an Employment Agency.