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French speaking Reservations Consultant

Language Matters
Job LocationLondon
EducationNot Mentioned
Salary£33,000 per annum, OTE
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our client, a luxury hotel group with some of the most prestigious hotels worldwide, is looking for a French-speaking Reservations Agent to join their central Londons Head office. In this role, you will deliver excellent service to their French and English-speakingclients regarding room reservations.This is a permanent and hybrid opportunity working on a shift pattern basis.Your responsibilities will include:

  • Managing and processing room reservations received via phone and email
  • Being commercially aware by finding upselling and cross-selling opportunities to increase room revenue
  • Handling overdue payments and any cancellation requests, in compliance with the companys terms and conditions
  • Supporting other departments with administrative tasks when required
About you:This is a fantastic opportunity for a proactive French and English fully fluent speaker with previous experience in hospitality and experience dealing with reservations/bookings to join a well-established organisation with great benefits and career progressionopportunities.Profile:
  • Fluency in French and English, written and spoken
  • Previous experience in hospitality, ideally luxury hospitality
  • Previous experience dealing with reservations or bookings
  • Strong administrative and communication skills
  • Excellent attention to detail
To apply, please send your CV in English and in Word format to Joana.languagematters is acting as an employment agency in relation to this vacancy.

Keyskills :
BookingFrenchHotelReservationsRoom Reservation

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