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| Job Location | London |
| Education | Not Mentioned |
| Salary | 33,000 - 35,000 per annum, negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Product Support Expert :Provide top-notch client service via telephone and email; youll be a part of an award-winning customer service team!Handle professional service requests; sometimes our clients require hard copies of their data for their records.Be detail-oriented and curious; asking great questions & showing initiative leads to continuous learning opportunities at our clients.Advise our technical development team of possible bugs & client product requests; youll help us make data-driven decisions to drive our business forward.We know youre going to be a great Product Support Expert, EMEA if you:Fluent in French and English.Love helping others through active listening, problem-solving and empathetic interactions.Are technologically literate and enjoy learning about new software.Exercise excellent written and verbal communication skills.Have the ability to multitask and are highly organized.Like to take initiative and demonstrate analytical decision-making skills.We are successful because we care about our clients, and our team members share our core values of humour, success, respect and collaboration. We know that success is derived from motivated people who take pride in building a business that makes a difference.Our client is an equal-opportunity employer strongly committed to diversity and inclusion within the workplace.Our welcomes and encourages applications from people with disabilities and can make accommodations on request for candidates throughout all aspects of the hiring process.Competitive Salary 33-35K per annum plus, holidays, benefits...Office based however hybrid and/or home office will be considered.