Food and Beverage Manager

Job Description

Food and Beverage ManagerImperial London Hotels Group 40 Hours (Fully Flexible 5 out of 7 days weekly rota)£36,828.00 + Service Charge + BenefitsImperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family-owned, ILH has a unique heritage and culture that remains its foundation asit evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms, The Bedford Hotel, The President Hotel, The Tavistock Hotel, The Morton Hotel and our newly acquired IHG Branded Holiday Inn Bloomsbury.Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4* Deluxe Hotel in 2025.We are now recruiting for an Exceptional Food And Beverage Manager.Key Duties will include the following:

• Oversee F&B service of meeting and events within M&E space and maintain responsibility for food and beverage in these spaces, that all functions run smoothly, and customer requirements are met.
• Liaise regularly with Hotel Management and operational teams both front of house and back of house on departmental performance and that they are updated on information or issues.
• Receive and respond to all customer feedback ensuring satisfaction regularly ensuring all guest feedback is dealt with in a professional and efficient manner.
• Take responsibility for stock ordering and inventory for each outlet, ensure that all equipment and materials are ready for service.
• Ensure that all cash procedures are adhered to and monitored. Review daily sales and beverage costs and track against budget, plan and forecast future sales and revenue opportunities.
• Responsible for recruiting, onboarding all F&B team members and inspiring them to deliver the best customer service at every opportunity, preparing schedules so that there is adequate staffing levels to run each shift.

What we’d like from you

• Previous experience gained as Restaurant Manager or Assistant F&B Manager within a fast-paced environment with a passion for all things food and beverage.
• A Passion for hospitality - you are all about creating memorable experiences that leaves our guests wanting to come back again and again.
• Personable and engaging able to build rapport easily, with great communication skills both with internal departments and guests alike.
• Excellent attention to detail and thrive in a fast-paced environment.
• Able to multi-task and also adapt to changing priorities, keeping a calm approach when under pressure.
• You will be a natural leader, with the ability to motivate and develop a team to develop their skills and knowledge and coach them to reach their full potential.

What you’ll get in return

• Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days.
• Free Meals on Duty and Uniforms
• Workplace pension scheme
• £300 Refer a Friend Scheme (after probation)
• Opportunity to explore other roles within ILH Group after 1 year of service.
• 30% discount to friends and family in our hotels (excluding Morton Hotel)
• Interest-free season ticket loan (after probation)
• Training and development through our ILH Group Academy
• Employee recognition awards, Christmas Party and other social events.
• Local discounts at Gym, Dry Cleaners, and Restaurant outlets
• Reward and recognition schemes
• e-points to be used across several high street brands and online retailers.
• Wage stream - flexible access to pay
• Supported by Hospitality Action

Keyskills :
Hotel Management Micros Restaurant Management Food & Beverage Management