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Job Location | London |
Education | Not Mentioned |
Salary | £25,000 - £28,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Front of House Receptionist£25,000- £28,000 plus Bonus plus excellent BenefitsLocation - Chiswick W4Are you a Front- line Receptionist looking to work in Chiswick W4 as a Front of House Receptionist then Read on!Enjoy working for this Dynamic, Professional, Leading, Property management company who specialise in Business Centres all over London who are the homes to SMEs entrepreneurial businesses.You will work at one of their leading Flagship buildings situated in Chiswick , Based on front line reception you will provide excellent customer service to all existing and new tenantsOverview:" Working alongside the Centre Manager you will pro-actively manage and market the above Business Centre(s):" Providing high levels of customer service at all times." Ensure a warm, welcoming, helpful, efficient and responsive reception service for new and existing customers, telephone callers and visitors to the Centre." Assume role of Senior Fire Marshall and co-ordinate fire evacuations as required.Key Responsibilities:Customer Service" Provide first class customer service to all customers, and visitors to the Centre." Liaise with all existing customers and potential new customers to strengthen and increase good customer relationships by understanding them and their business." Ensure all day-to-day customer needs and complaints are handled quickly, efficiently and to ensure total customer satisfaction." Action customer requests for bureau and other services efficiently.TeamworkCommunicate well with colleagues to ensure you work together as a team and take an enterprising approach to the role.Deputise in the absence of the Centre Manager and Assistant Centre Manager as and when required.Build new relationships with potential customers and relevant stakeholders.Administration" To run the reception, office administration and bureau facilities within the Centre(s) with the highest standards of professionalism, efficiency and presentation in line with companies Policies and Procedures." To be familiar with the Centres Administration Procedures, systems, services and customers." In the event of a fire evacuation, assume role of Senior Fire Marshall and co-ordinate evacuation in line with policy for the Centre/s." Familiarisation with the customer moving in and out procedures.Excellent benefits and working conditions to include the following:" Min 10% Bonus" Excellent Pension" Private Medical" Share-save scheme" Season Ticket Loan" Birthday off" Long Service RewardsThis is an excellent company to work for who value and look after their staff. Excellent career path for the right individual.