Financial Services Paralegal

Job Description

We are currently seeking a paralegal with experience in the financial services industry to work with a leading multinational bank on their compliance and complaints team.Responsibilities:

• Support a large banking institution’s consumer compliance and complaints department reviewing, investigating, and resolving complaints related to consumer-focused banking products and services.
• Analyze complaints as they are assigned and conduct a thorough investigation of merits. Draft summary and recommendation letters and provide any additional insight or facts as needed to reach resolution.
• Support internal team members and leaders with identifying patterns and complaint trends and reporting findings to leadership.

Minimum Qualifications:

• 2+ years of experience as a practicing paralegal, ideally with experience within the financial services sector.
• Experience conducting investigations coupled with knowledge of investment management services is beneficial, although training will be provided.
• Excellent oral and written communication skills and ability to efficiently analyze a high volume of materials while following internal policies and procedures.

Compensation, Benefits & Location:This role offers a highly competitive compensation and benefits package in the alternative legal services marketplace, that includes health benefits, pension and more. Axiomites also get access to professional development resources and learning and developmentprograms. Axiomites predominately work remotely, with the exception that some clients require on-site presence..Axiom is the global leader in high-caliber, on-demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today’s business landscape with best in breed alterativelegal services.Axiom is a leader in diversity, inclusion, and social engagement. Diversity is core to our values and we are proud to be an equal opportunity employer. We are proud to be named a best place to work for LGBTQ+ Equality, earning top marks in the 2021 CorporateEquality Index for the second consecutive year. Axiom’s legal department is Mansfield certified and is committed to considering at least 50% diverse candidates for leadership roles and outside counsel representation.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Learn more about working at Axiom.Equal Opportunity Employer:Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, politicalopinion, sex, gender reassignment, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, orany other characteristic protected by applicable law. Axiom prohibits and will not tolerate any such discrimination or harassment.Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in each stage ofthe recruitment process. To request an accommodation to complete the application form, please contact us at and include “Applicant Accommodation” in the subject line.Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full privacy notice is available at https://privacy-notice.Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work.By submitting an application, you acknowledge that all information contained therein, and provided at any part of the application process, is correct and accurate to the best of your knowledge.