External Communications Assistant

Job Description

The Electoral Commission has an exciting opportunity for an External Communications Assistant to join the team.Location: LondonSalary: £29,905 per annumJob Type: Full time, Fixed TermAbout Us:Are you interested in developing your communications and customer service skills at an organisation that plays a vital role in the democratic processThe Electoral Commission is the independent body that regulates party and election finance, sets standards for well-run elections and encourages people to register to vote.External Communications Assistant – The Role:We are looking for a proactive and enthusiastic new team member to answer voter queries in the run up the May elections next year.You will be responsible for responding to voter enquiries and correspondence, as well as handling calls to our voter information phone line. You will provide accurate and timely information about the voting process, voter registration and the UK’s electoralsystem.The External Communications Assistant role sits within the Customer Services Team, and forms part of a wider External Communications Team which engages and communicates with the media, parliamentarians and voters to explain the work of the Commission.This role will support the wider External Communications Team, giving the successful candidate the opportunity to learn more about different communication disciplines, such as public relations, public affairs and strategic communication.This role is offered as a fixed term contract until May 2024, with the possibility of extension to May 2025 to cover the expected UK parliamentary general election and local and mayoral elections taking place in May 2025.External Communications Assistant – You:- You will have good written and verbal communication skills- Be confident handling enquiries from members of the public- You will have great organisation skills and the ability to clearly and simply explain complex information- You will have an interest in UK politics, and a willingness to learn more about the Commission, its role in the democratic system and how we communicate our work to the public-You will be comfortable working in a fast-paced environment, as part of a collaborative and dynamic team and have strong interpersonal and customer service skillsExternal Communications Assistant – Benefits:- Benenden Health Care services (health care provision for all staff from day 1 of employment. Services include 24-hour GP access, support services and more)- Civil Service Pension Scheme- Interest-free season ticket loan (after 2 months service)- Enhanced annual leave provisions (increasing with service)- Enhanced Family Friendly provisions (for maternity, paternity, shared parental leave, and adoption)- Flexible working options, and flexible working hours- Cycle to Work Scheme (salary sacrifice scheme)- Reward voucher schemes (via nomination)The Electoral Commission offers excellent terms and conditions, including flexible working hours and the opportunity to join the Civil Service pension arrangements (dependent on scheme rules).We would like to continuously increase the diversity of our employees. Applications from Black, Asian and Minority Ethnic candidates are particularly welcomed.The closing date for applications is Wednesday 15th November 2023 at 11.59pm.Interviews will be held on Wednesday 22nd November 2023.Video conferencing tools will be available for the interviews and may be required. We will confirm details with shortlisted candidates.To submit your application for this exciting External Communications Assistant opportunity, please press ‘Apply’ now to be redirected to our website.

Keyskills :
Communications