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Export Sales Administrator Luxury Retail

Red Personnel
Job LocationLondon
EducationNot Mentioned
Salary£30,000 - £35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Are you a proven, enthusiastic and motivated Export Sales Administrator looking to work for a luxury boutique brand We have partnered with an expanding premium toiletries company based in North West London who are looking for an experienced and motivated Export Sales Administrator to join their busy and established team on a full time permanent basis. The salary is offered between £30,000 to £35,000 (dependent on relevant experience). The successful candidate will be adept in working in a very fast paced environment and will have proven experience of administering the sales process from start to finish, including dealing with all export enquiries and export enquires/customers; ensuring orders are processed efficiently and accurately, invoiced, dispatched; providing a first class service to all customers.You will work within a team of 5, supporting one another to deliver high quality product sales to 35 + countries. Knowledge of various delivery methods and understanding of Inco terms is essential to this role. KEY RESPONSBILITIES

  • Processing all export orders accurately within the relevant time frames and ensuring all customer and country requirements are adhered to, following the whole process from receipt of order to product delivery and after sales support.
  • Evaluate all incoming orders against system information, ensuring orders are in line with agreed terms and customers’ requirements
  • Taking ownership of assigned sales orders and following through until completion and problem solving as needed.
  • Dealing with internal and external queries relating to customers’ orders
  • Arranging shipments/delivery with freight forwarders including obtaining quotes, liaising with third party warehouse, customers etc. to include negotiating freight rates and ensuring best possible prices
  • Obtaining and preparing export documentation such as commercial invoices, certificate of origin, certificate of free sale, BSE free certificate, EUR1 HM Customs documentation etc
  • Raising all necessary documentation related to the customer requirements/orders i.e. new line forms etc.
  • Liaison with the warehouse and 3rd Party logistics companies
  • Obtaining and preparing export documentation such as commercial invoices, certificate of origin, certificate of free sale, BSE free certificate, EUR1 HM Customs documentation etc
  • Whilst the role is predominantly for an Export Sales Administrator the chosen candidate will be expected to provide help and back up and holiday cover on UK Sales Admin as necessary and be part of the Sales Admin team.
  • Running reports as necessary
  • Upselling and offering customers alternative products
    • REQUIRED SKILLS AND EXPERIENCE
  • Export sales support experiencein a similar environment
  • Full understanding of all Incoterms
  • Experience in dealing with freight forwarders and transport companies
  • Numerate and accurate with exceptional attention to detail
  • Understanding of end-to-end supply chain
  • Excellent written, and verbal communication skills and be able to liaise at all levels
  • Highly organised and a definite team player
  • Self-motivated, proactive, hardworking and able to work in a fast paced environment
  • Excellent telephone manner
  • A medium to advanced user of Excel, Word, Outlook and PowerPoint
  • Strong administrative, time management and organisation skills
    • Previous luxury retail experience would be highly advantageous. If you are interested in this role, please click APPLY now.

    APPLY NOW

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