Enterprise Relationship Manager - Hospitality and Leisure

Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 15 - 25% Are you curious, motivated, and forward-thinking At FIS youll have the opportunity to work on some of the most challenging and relevantissues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team: The Airline, Travel & Hospitality commercial teamoperates within the International division of Worldpay from FIS, responsible for serving the payment requirements of the worlds largest brands across the sector. This is the most dynamic, challenging and rewarding customer segment of FISs fastest growingbusiness division. This specific role is focused on our largest and most existing brands across food & beverage, quick service restaurants and leisure groups - operating in the UK with a focus on global growth. Technology in this sector has changed at a rapidpace over the last decade, and there is no more exciting time to play a part in that change that brings positive impact to everyday lives. We are the worlds leading payment provider offering a full-service end to end solution that encompasses global cardacquiring, gateway, treasury, and alternative payment products. Our range of solutions and sector experience is unparalleled. You will be working within a first-class team that places emphasis on professional and personal development while simultaneously meetingour demanding business objectives. What you will be doing: Be accountable for overall relationship health, cross-selling, driving merchant advocacy to enable the strategic plans of both our customers & FIS Developing long-term partnerships with our customersthrough Quarterly Business Meeting and regular face to face Meetings Developing a deep understanding of the customers business, and being an advisor and consultant on both their payment needs and their broader business agenda Collaborating with customersto drive innovation, the FIS roadmap and guide them through the complexity of the global payments industry Develop cross-sell opportunities and driving share of wallet growth in conjunction with hour vertical led roadmap and bespoke consultative solutionsIndirect leadership of a multi-functional customer team, harnessing subject matter experts to deliver on growth plans What you bring: You will have an understanding and appreciation of the payments industry with a focus on card processing, POS technology,gateway services and local funding methods Commercial experience either through new sales or account management A passion to learn and the ability to collaborate with internal and external stakeholders A strong sense of team and a willingness to play a partin the growth of your colleagues An appetite for continuous improvement Added bonus if you have: You will ideally have a passion and understanding of the hospitality sector and key players A good understanding of working with multiple provider solutions andselling in complex product spaces What we offer you: Excellent salary and commission along with a fantastic range of benefits including private medical cover, dental cover and travel insurance Training across core financial, sales and FIS solutions and a widevariety of career development tools, resources and opportunities The chance to work on some of the most challenging, relevant issues in financial services & technology A work environment built on collaboration, flexibility and respect Varied and challengingwork to help you grow your technical skillset A typical day: You could be leading a complex commercial contract negotiation with C-suite stakeholders Providing customer insight and advocacy in product design and working groups Presenting to a multi-layer customerforum on new innovations and collaborative roadmaps Running your account team strategy session - sharing clear strategic direction and whiteboarding customer growth plans Contributing to sector strategy planning Mentoring one of our rising stars, through ourinternal mentoring networks (or being mentored yourself) Working on your growth and self-development using our world class global academy resources to focus on you #LI-NJ Privacy Statement FIS is committed to protecting the privacy and security of all personalinformation that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcingmodel; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings,our employees, or any other part of our company. #pridepass