Energy & Commodities Trading Venue Administrator

Job Description

Job DescriptionThe TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the worlds leading provider of OTC data, and an award winning all-to-alltrading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the worlds most trusted, innovative, liquidity and data solutions specialist. Role OverviewThe Energy & Commodities Systems Administration team are responsible for maintaining TPICAPs electronic and hybrid trading screens, maintaining access rights to TPICAPs trading screens and following onboarding flows to maintain operational oversight are key. This team are a key part of an in house project to provide a platform to be used by 70+ Oil broking desks globally. The team are primarily to be responsible for configuring and maintaining data for this platform and then ensuring these desks are supported postgo-live. The deadlines for data set up to support this platform are aggressive - administrators will need to be focused, driven, accurate, work well in a team and have an ability to work well under pressure The administrators will need to build sound relationships with a multitude of different departments to include both Brokers and Operations teams across EMEA and other regions. They will also need to ensure the team is service driven when dealing with TPICAPsclients following escalation paths when incidents and requests occur. Role ResponsibilitiesMain duties within the role will relate to working in a team that provide Level 1 support across a multitude of E & C platforms to include Trayport, Nova, Prometheus and Icapture :

• Set up of User Accounts
• Set up of Client Static data
• Set up of product static data
• Post go-live support - liaising with brokers to resolve Trading Application queries.

Experience / CompetencesEssential

• Motivated and highly organised
• A passion for quality, and a drive to succeed
• Detail conscious and accurate
• Understand the importance of escalating issues speedily.
• Flexible and willing to work extra hours as needed with the commitment to get the job done
• Good problem solving skills
• Ability to liaise with and provide confident support to brokers.
• Must be a strong team player, highly committed and respected by team members.
• Takes ownership of issues ensuring the team follow through to resolution
• A good communicator, both written and verbal
• Honest and trustworthy, with an open communication style

Desired

• Service orientated with an understanding of trade flows
• Experience in a support role from a market or technical perspective

Not The Perfect FitConcerned that you may not meet the criteria precisely At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiasticabout this role but find that your experience doesnt align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicatedTalent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Dont hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company StatementWe know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. Thats why were building a culture where everyone plays a part in making people feel welcome, ready and willing tocontribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. LocationUK - 3rd Floor Verde Building