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Job Location | London |
Education | Not Mentioned |
Salary | 28,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Working hours: 4 on, 4 off; 10am - 10pmThe Role * The Doorkeeper/Valet is the very first member of staff that residents and their guests meet upon arrival. * You will be responsible for welcoming and assisting residents and their guests, as well as parking/retrieving residents cars. * You must do this with the highest level of efficiency and competence, while building a professional rapport with the residents. * You will also prioritise the safety and security requirements of the building, its residents, and guests, being alert to any potential security risks. * Working alongside the Building Team, you will ensure the multiple service elements operate effectively to create a seamless one-team approach. * You will focus on building loyalty through proactive communications, setting and managing expectations and delivering results.The Candidate * Greet everyone with a professional and sincere warm welcome, ensure a seamless transition into the reception * Maintain impeccable standards of welcoming service, holding doors for guests, assisting with their luggage, calling for taxis and assisting with directions. * Deliver and retrieve resident cars from the car park and drive to the front entrance upon requests, solely operating the car stacker. * Ensure all resident car keys are stored safely in the relevant safe or dropped back to their apartment if required. * Deliver unparalleled level of service in an intuitive and bespoke manner and be an ambassador.Requirements * Fluent in English. * Strong communication and customer service skills. * Must be assertive, show initiative and have a very keen eye for detail. * Previous experience as a Doorkeeper or Valet within a luxury fast paced environment. * Full clean UK driving licence minimum 3 years.