Digital Officer

Job Description

The Center for Countering Digital Hate is a non-profit organisation that analyses and actively disrupts the architecture of online hate and misinformation. We do this by exposing individuals and networks behind online hate and misinformation; introducing costs for those seeking to spread hate and misinformation; and providing public advice to stop their spread online.We are looking for a Digital Officer to join our London office. This role will lead on growing the Centers social media channels; produce engaging copy, graphics and video; and plan impactful digital launches and campaigns that reach millions of people.The successful candidate will have a proven record of growing an organisations key social media channels. You will have an excellent understanding of CCDHs key platforms, Twitter and Instagram; be able to write engaging and accurate copy; be proficient in both graphic design and video editing; have experience of using social media to grow mailing lists and drive fundraising; and have experience of managing websites and CRM systems. You will be driven, focused and highly organised in planning CCDHs regular content, and be able to communicate well with our wider team to deliver digital content for key projects.This is an exciting opportunity to produce cutting edge digital content on key contemporary issues, from online hate to the anti-vaccine movement, that will be seen by millions of people and have a wide-reaching impact. You will join a small but rapidly expanding team, with opportunities to get involved in different projects and pitch new ideas.We believe that our work will be at its best if it is created by people with a range of backgrounds and experiences. We are keen to interview people who will add diversity to our team. We do not require degree-level formal education for this role.If you are interested in this opportunity, please find below the job description and person specification. Application is by way of CV and a cover letter, which should be sent to with "Digital Officer Vacancy" as the subject line. Your cover letter should include your current notice period if applicable.The closing date for applications is midnight on Wednesday 24 March and interviews will take place from Monday 29 March. Shortlisted applicants will be asked to complete a work-related task and provide two examples of relevant work.Job Description Producing engaging content for CCDHs social media channels Working with our research and comms teams to plan, organise and deliver digital content around report launches and campaigns on complex issues Writing effective copy for social media posts and mass emails Designing attractive and impactful graphics for our research and campaigns Planning, producing and editing videos to a professional standard Managing our websites and CRM systems Using analytics to monitor and improve performance of digital content Collaborating with external stakeholders on digital content Monitoring social media to identify opportunities for CCDH Providing comms and digital support to the organisations other priorities as required Support the team in any other way that is required in a small organisation Person SpecificationEssential Proven record of growing an organisations key social media channels Excellent understanding of CCDHs key platforms, Twitter and Instagram Experience of writing effective mass emails and managing CRM systems Experience of using social media to grow mailing lists and fundraise Experience prioritising a range of projects with competing demands and deadlines Strong writing, copy-editing and proofreading skills Experience of using digital strategies to communicate complex messages Experience of designing effective, impactful graphics Experience of editing videos to a professional standard Experience of using social media analytics to monitor and improve performance Knowledge of HTML and website editing Excellent attention to detail and organisational skills A commitment to our organisations values Ability to exercise discretion and maintain confidentiality of organisational information Ability to work in a small team where workload is shared to meet tight deadlines Desirable Knowledge and understanding of online campaigning techniques Experience of monitoring social media to identify opportunities Experience of building networks of social media amplifiers and volunteers Experience of collaborating with external stakeholders on digital content Experience of effectively utilising Facebook, YouTube or TikTok Experience of producing and placing paid-for social media content Experience of using project management software such as Trello