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Digital Experience Manager or Senior Digital Product Manager

Salt Search
Job LocationLondon
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent,full-timeB

Job Description

Senior Digital Experience Manager or Senior Digital Product Manager, Retail This is a chance to one of the UKs leading Retail High Street Brands, new but very well-known and scaling fast!Growing their Digital teams and online channels allowing the opportunity for a Digital Experience manager or Product Manager to join a new role to take a lead on the development of their digital roadmap to upgrade their site experience and maximise growthby building new capabilities.Responsibilities

  • Build and manage a brand new customer experience team to further develop in-house capabilities across Product, UX and Analytics
  • Translate vision into an ongoing product strategy to prioritise, evaluate and measure performance against
  • Oversee site development and issue management; leading key projects and initiatives
  • Ownership of user experience on site; performance tagging and optimisation
  • Work hand in hand between commercial and technical teams
  • Oversee UAT/QA and sign off to deliver thoroughly tested solutions
  • Manage relationships with external development partners
  • Build an understanding of our technology stack, capabilities and future opportunities
  • Define metrics, objectives and key results to guide and measure the product strategy
  • Drive customer research and lead AB testing strategy to inform product requirements
  • Engage new partners to innovate across all aspects of the digital experience and drive trials across new solutions to build into our future vision
Ideal experience
  • Someone with proven experience of digital product management, solutions driven and determined to get things done
  • Knowledge of the project lifecycle and experience of project development methodologies including Agile and Waterfall
  • Someone with strong knowledge of eCommerce platforms and functionality, ideally with experience of SFCC or Big Commerce
  • Someone who is customer obsessed and data-driven, basing decisions on facts rather than opinion; an active user of Google Analytics

Keyskills :
Retaildigitale-commercehtmlagileprojectwebecommerceshoppingproduct managerjiraroadmaptrelloSenior Digital Experience Manager or Senior Digital Product Managerexpreince manager

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