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Desktop Support Analyst

Job LocationLondon
EducationNot Mentioned
Salary£40,000 - £45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Desktop Support Analyst / 2nd Line Support12 month FTC paying £40k - £45kWe are currently working with a global asset management firm based in central London who are looking to find a highly motivated Senior Desktop Support Analyst.You will be responsible for providing a range of remote and deskside support to all users, across both software and hardware related issues. This role will initially be working remotely from home during the pandemic.Essential technical requirements:

  • ServiceNow
  • Windows 10
  • Full Microsoft Office suite
  • SCCM
  • Supporting mobile devices (Apple and Android)
  • Essential skills and experience:
  • Providing 1st / 2nd line support in a global, high pressured environment
  • Experience of working in a professional services firm (ideally financial services)
  • Experience of supporting VIPs, Stakeholders, Partners etc
  • Excellent communication and customer service skills
  • Our client will only consider candidates who have previous experience working in professional services.

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