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Desktop Support

Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Responsibilities:

  • Offer IT assistance to users in London offices and remote EMEA offices.
  • Provide support to front and back-office users dealing with desktop issues.
  • Install, upgrade, and troubleshoot Windows operating systems, computer hardware, and various authorized software applications.
  • Conduct routine preventive maintenance.
  • Regularly and promptly initiate, update, and close support tickets.
  • Participate in and contribute to global projects by actively implementing relevant initiatives.
Experience:
  • Extensive expertise in Windows desktop technologies, along with a deep understanding of desktop and laptop hardware.
  • Intermediate proficiency in TCP/IP, DNS, and Internetworking Technology.
  • Familiarity with Server, Voice & Communications Infrastructure, operating systems (e.g., Windows, Linux, Apple), audio and video conferencing technologies, as well as market data applications and services.
  • Relevant industry certifications may encompass Microsoft MCP, MCSA, or specialized training in individual Microsoft technologies.
  • Proficient in working with Apple products.

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