Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Deskside Support Analyst

Avencia Consulting
Job LocationLondon
EducationNot Mentioned
Salary25,000 - 34,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

The roleDeskside Services is responsible for end user equipment, video conferencing and level 2 troubleshooting. The Global team is based out of the UK and US reporting to the director of End User Computing.Key accountabilitiesYou will be responsible for:

  • Providing Hands and Eyes Support (assistance to network, voice and collaboration teams as required).
  • Supporting the business, contacting the end users who need support for troubleshooting and root cause analysis for accurate assignment and timely resolution.
  • Participating in an on call rotation within the wider team to ensure a strong, robust service is provided to the business
  • Conducting Install, Move, Add and Change activity via a ServiceNow Service Requests.
  • Coordinating SOHO Kit (Single Office Home Office) configuration/shipment for existing employees and new starters.
  • Providing conference room equipment support and upkeep.
Skills & experience
  • Experience in supporting end users in a larger organisation
  • Experience in troubleshooting/supporting Win 10
  • Experience in Microsoft Office (2013, 2016, or O365
  • Experience in WebEx
  • Experience in AV conference rooms technology
  • Strong oral and written communication skills
  • If you have an understanding of basic desktop virtualisation technologies and tools, this will be advantageous, although not a necessity.

APPLY NOW

Deskside Support Analyst Related Jobs

© 2019 Naukrijobs All Rights Reserved