Delivery Senior Manager, Capital Markets, Deloitte Digital, Consulting, London

Job Description

Your opportunityPart Business. Part Creative. Part Technology. One hundred per cent digital. At Deloitte Digital, we connect creativity with technology for business. Bringing empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. Were a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future Were looking for experienced practitioners from a consulting, design, tech or business background who can show our clients whats next, then work with our mixed-discipline team to make it happen. As part of our Consultancy practice, your career with Deloitte Digital can take multiple paths. Including: customer and channel strategy, customer experience design, designing new service capabilities and operations, mobile, online and contact centre technology solutions, and related technology and operational change programmes. We embrace the strengths of diverse talent within our team. You may have a brilliant mind, be a confident communicator or a nerd for all things digital, or you may have an impeccable business instinct, a collaborative outlook and a flair for big ideas We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us. Are you looking to return to the workplace after an extended career break For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter know when you make your application. Your role Great at leading a Salesforce team and wider programmes within Capital Markets Are you as confident talking about the banker user experience, market requirements and the importance of banker adoption Do you have experience and knowledge working with both Salesforce and Capital Markets clients If that sounds like you, and you have strong experience under your belt either at a consultancy or within an Investment Bank leading large digital transformation engagements, our Capital Markets Salesforce Delivery Lead role could be the next step youre looking for. With a number of years in both the Capital Markets and Salesforce industry, you know your digital transformation and can talk about it well, either to your team, in client workshops and to C-level stakeholders. Running a project from workshops and scoping to build, testing and delivery is second nature - and youre at home with the relevant tools and platforms. Youre organised and would make a great mentor to your team (youll be managing small groups up to large teams, depending on the size of the project). Overall, youre an ideas person and problem solver as well as a hands-on doer - thats important. And you know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives. If you have an interesting or unusual mix of skills yourself, even better. Were looking for people who are future leaders, by which we mean natural initiative-takers who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity or culture. • Together with the Capital Markets leadership team, lead work on our Investment Banking propositions, go to market activities and lead generation • Support the mobilisation of projects and their underlying delivery components; defining scope, progressing initial investment cases, driving key resourcing and planning • Take ownership for delivering important and large programmes for our clients, often as part of broader transformation initiatives • Responsible for setting standards across programmes for correct delivery methodologies and governance. • Build solid client relationships with senior stakeholders and key decision makers • Manage scope and timelines to ensure the team can deliver on time. • Manage a team and support Deloittes workplace culture of wellness and balance. • Work across teams to bring our best expertise to our deliverables - from UX, to regulatory know-how • Work with BAs, developers and designers to ensure a high standard of deliverables are achieved • Bring and develop a strong understanding of the digital ecosystem - including existing and emerging products. • Manage diverse teams within an inclusive team culture where people are recognised for their contribution Your work, your choice At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you. Location Through our studios spread across the globe, we help our clients imagine, deliver and run the future, through from customer research right through to implementation. And we love doing it. London This role is based in our airy and bustling offices in Clerkenwell, London, with its legendary coffee machine and model train track, youll also have a chance to work with clients throughout Europe and beyond. Work pattern This is a permanent contract opportunity. The role can be worked on a full-time basis. Our team members work a variety of agile working patterns. Tell us what arrangement works for you and well try to accommodate. Your professional experience Overall, youre an ideas person and problem solver as well as a hands-on doer - thats important. You know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives. If you have an interesting or unusual mix of skills yourself, even better. • Experience in leading large Salesforce transformation projects from proposition development to go-live with a focus on Financial Service Cloud, Service Cloud & Sales Cloud; with relevant certifications • Experience managing local and global teams across different time zones. • Experience in understanding, managing and mitigating risk • Knowledge of various Agile development techniques including Scrum, Kanban etc. • Experience of working in Capital Markets - either in Investment Banking or Global Markets, leading front office transformations • Understanding of the key market players who are part of the digital technical ecosystem Your service line: Consulting Our people and the way we work are the two things that set us apart in the consulting universe. For us, collaboration is fundam