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| Job Location | London |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time or part-time |
SummaryThis is a part-time casual position with varied hours.Would you like to contribute to our world class education programmesAs one of our Delivery Programme Manager, you will provide outstanding quality and customer experience in the preparation,delivery and wrap-up of programmes and excellent customer service to all stakeholders. You will act as a point of contact for programme stakeholders and a brand ambassador for London Business School.London Business School; a global and vibrant business communitybased in two of the worlds most dynamic cities, London and Dubai. Its where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in classhybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.Main Responsibilities Plans and delivers a range of programmes (learning events) inaccordance with well-defined processes, to ensure successful delivery Uses expertise to deliver quality learning experiences with a range of online platforms (Zoom/Webex/MS Teams) Provides outstanding customer experience on programmes delivered, organisingand managing programme logistics and understanding customer needs and requirements Builds sound relationships and acts as key contact for programme stakeholders Ensure suitable suppliers are engaged on programme, ensuring quality and value for money.IdealCandidate:Our ideal candidate will have: Experience in programme/events delivery/management (including preparation, delivery and wrap up activities) Mastery of online learning delivery tools (Zoom/MS Teams/Webex) Customer centric with a passion for deliveringoutstanding customer experience Comfortable in dealing with ambiguity and embracing change in a fast paced environment Confident presenter and facilitator, comfortable leading online classes through social and networking activities Excellent stakeholder engagementskills with experience of managing a large range of different stakeholders. Experience of using software related to own team or department to extract, analyse and report on data. Sound understanding of the wider Schools offerings and those of competitors.Sound project management skills. Excellent organisational skills and meticulous attention to detail. Strong analytical and problem solving skills. Demonstrable knowledge of business education and/or relevant sector. Budget management experience Self-motivatedand able to work with little supervision, getting results through personal proficiency Willingness to learn and continually develop