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| Job Location | London |
| Education | Not Mentioned |
| Salary | 32,000 - 35,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
The Role:4 days on, 4 days off; 7am - 7pmThe Day Concierge will be one of the first point of contacts for residents and guests arriving. You will greet residents and their guests upon arrival, manage all telephone/intercom calls and emails to the concierge desk. You will direct, co-ordinate andplan essential central services such as guest arrivals, deliveries, post, valet collections, amenity bookings, housekeeping, security, waste disposal and recycling to ensure integration is seamless and a consistent vision is delivered. You will assist withad-hoc resident requests such as transportation bookings, restaurant bookings, spa treatment bookings, theatre bookings and dry-cleaning requests.The Candidate:* Excellent quality customer service for the development, its residents, and guests.* Motivate colleagues to strive for and achieve success for the company.* Develop and maintain constructive working relationships with team members, onsite staff, residents, guests, and contractors working collaboratively to achieve overall business outcomes.* Take personal responsibility for understanding and following the companys Health & Safety policies and practices, demonstrating personal engagement with safety, and proactively identifying risks and hazards and continuously improve safety performance.* Work closely with the Residence Director with the implementation of SOP manuals, policies, and procedures.Requirements:* Minimum 3 years hospitality experience as a concierge within London super-prime, 5* hotels or residential schemes.* Must have excellent communication skills and customer service skills.* Must be service driven, understand the importance of going the extra mile.* Experience serving UHNWIs.* Clean full UK driving licence held for no less than two years required, to assist with valet service offered to residents and guests.