Data Insights Manager

Job Description

Data Insights ManagerAnimal welfare charityFully remote with international teamUp to £53,800Are you an experienced data insights manager with a love for animals This is a dream of an opportunity for you to work with a fully remote international team and make a real difference.You will manage the insights function of the Data team, providing detailed and insightful analysis that will inform fundraising strategies. This role is critical to fundraising success of the charity.You will need to have advanced technical skills to manage the custom data warehouse and BI tool, Tableau, as well as using Blackbaud CRM. There is a real opportunity here to shape the insights journey and help the team grow a healthy data culture, with scopeto revolutionize the way our data is used in moving towards machine learning. This is an exciting role that would suit a highly motivated individual looking to make an impact, helping the organisation succeed in data-led fundraising and achieve ambitious targets.ResponsibilitiesLeading on comprehensive analysis and interpretation of fundraising initiatives to facilitate the rapid growth of donation income, identifying and recommending improvements that will increase net revenue or ROILeading on the ways in which insights and analytics are presented and engaged with across the organization, ensuring consistency and accessibilityEvaluating and implementing methods to improve data literacy across the departmentOverseeing the continual development of our segmentation model to optimize data targeting and increase income generationConsulting on departmental projects, helping teams to make data-led decisions e.g., developing effective supporter journeysManaging and evaluating our analytics techniques, systems, and tools, researching the best ways to interrogate and visualize dataManaging and developing the short- and long-term insights strategyManaging the Extraction, Transform, Load (ETL) processTechnical troubleshooting e.g., SQL server job failure reportsLeading on the documentation of rules, instructions, and stored proceduresBI tool technical management (Tableau)Overseeing system configuration e.g., data sourcesManaging the refresh schedule; ensuring automated global queues and processes are fully operational, testing and troubleshooting as requiredManaging and developing the report structure e.g., departmental and SMT workbooks, worksheets, views, dashboards, and visualizationsLeading on the documentation of rules, instructions, and stored proceduresManaging areas of Blackbaud CRM administration and configuration as appropriateConsulting on and supporting data cleaning, governance, and collection to ensure structured information that can be turned into valuable insightsPerson Specification

• Advanced SQL skills, both writing SQL and using SQL server
• Advanced skills using BI tools e.g., Tableau, Power BI
• Advanced skills using a data warehouse and ETL process
• Experience using CRM systems (Blackbaud products - desired)
• Experience of overseeing data segmentation hierarchies
• Experience of managing a direct report

BenefitsFlexible working, Pension Scheme, Access to Life Works, health and wellbeing platform, Training, as required.24 days annual leave + bank holidays on top.Site visits to animal sanctuary optional.If you are keen to learn more, please apply with your CV asap or email .Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriageand civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.

Keyskills :
Blackbaud CRM|SQL|Data|Management|Power BI|Tableau