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| Job Location | London |
| Education | Not Mentioned |
| Salary | Salary not specified |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
This is what you tell people at parties!“I work at one of the fastest-growing tech companies in Europe. With GoodHabitz and our 1,000+ customers, I’m on a mission to get all the employees of our customers excited about learning. We already offer the very best learning solution for employees, teams and managers that want to make a real difference in their organisations and establish an actual learning environment. I’m part of a young and ambitious team that fulfils a central role within GoodHabitz. We’re continually working to surprise our customers and their employees with results that help GoodHabitz to keep growing.”“As a Customer Success Manager (Coach), I help UK & international customers to motivate/activate their employees to make actual and structural use of our online training courses. I work to boost the usage of our online courses by helping our customers to integrate GoodHabitz within their company culture, L&D strategy and internal marketing plan. I support my UK & international clients to effectively implement GoodHabitz within the organisation by sharing best practices from our extensive European customer base, suggesting internal marketing campaigns, multichannel events and communication. I’m part of an amazing international team who supports me with guidance, processes and best practices but I’m highly independent and proactive in managing my customers to achieve our company objectives.”This is what youll be doingYou will be responsible for a group of customers and will be the initial point of contact for our internal contact persons. At the start of a programme, you will help customers with the implementation phase. You will ensure that as many participants as possible get access to the online training courses, through driving communication campaigns together with the customer. Afterwards, you will visit the customers once every three months. You will monitor the usage of the online training courses and discuss the results with your contact person. In consultation with the customer, you will initiate and organise activities within their organisation, as well as train-the-trainer sessions (WorkOuts). These have the aim to make as many people as possible interested in GoodHabitz ideas and to encourage the usage of the online training courses within the organisation. You will be involved in ongoing sales initiatives as well as opening new accounts, supporting the team with closing new opportunities.RequirementsWe are looking for an experienced but, above all, inspiring Customer Success Manager - “Coach”. This is a very independent job that suits an all-around talent with a unique blend of account management, marketing and people engagement skills. Of course, you must love the L&D field!You are perfect for this job if: