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Customer Success Manager

Job LocationLondon
EducationNot Mentioned
Salary£30,000 - £40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

A brand-new Customer Success Manager opportunity in London with a fantastic digital technology provider, who specialise in creating advertising solutions for both SMEs and large multinationals. Their industry-leading technology analyses their clients digital performance and executes a tailored multi-channel advertising campaign, which enables clients to boost their sales and grow their business offerings. Facebook Marketing Partner since 2010, this innovative start-up is working with customers across Europe and the US, managing more than 50,000 campaigns every year.The Role

  • Responsible for managing 3 top tier, large accounts.
  • Developing and sustaining relationships with your portfolio of accounts, keeping in regular contact and being extremely client-facing (in usual times).
  • Identify growth factors within your portfolio to up sell and cross-sell.
  • Pinpointing products that will impact the clients revenue to maximise on sales opportunities and get the best results.
  • Put together reports and present insight/data to the client.
  • Confident to advise, talk about advertising solutions and best ways to approach their market.
  • 50% Sales (Up selling/cross-selling/relationship building) 50% coaching partners on product and service/using a technical understanding of the product.
  • The Candidate
  • Experience with working within the Martech/Adetch sector in a similar Account Management or Customer Success role for a minimum of 18 months.
  • Proven record in succeeding sales targets
  • A consultative style of selling.
  • Keen interest in technology, marketing, and advertising
  • Able to be flexible to work with various external stakeholders across one account at one time with a very different subject matter.
  • Apply now! Required skills
  • Account Management
  • Technology
  • Adtech
  • SaaS
  • Channel Sales
  • Martech
  • Keyskills :
    Account Management Technology Adtech SaaS Channel Sales Martech

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