Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Services Manager

C&M Travel Recruitment
Job LocationLondon
EducationNot Mentioned
Salary45,000 - 50,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Services Manager - Travel & Events Industry - Woolwich, London (office based) - Circa £50k. A fantastic opportunity to join this well-established, small yet busy organisation to help drive their customer service and engagement. Customer Services Manager Responsibilities

  • Reporting directly to the Commercial Director, you will be responsible for a small team of around 4 which is expected to grow in the near future.
  • Plan and deliver outward communication schedule
  • Manage onboarding and communication with corporate partners
  • Manage inward customer enquiries and booking requests
  • Agree and manage the teams SLAs and KPIs to achieve desired outcomes
  • Continually seek process and efficiency improvements
  • Ensure accuracy of customer and client data
Customer Services Manager Skills Required
  • An experienced and hands on customer services manager who thrives in a relatively small but busy working environment
  • Experience in the travel, events or hospitality industries preferred
  • Experience leading and developing a small team
  • Excellent communication skills, written and verbal
  • Comfortable using Microsoft Office software including Word, Excel and Outlook
Customer Services Manager Additional DetailsA competitive salary in the region of £50,000 depending on experience. The role will be office based in the Woolich area of London which is accessible via rail, DLR, Elizabeth Line and bus links Typically Monday - Friday, core office hoursDont keep a good thing to yourselfWe grow our business through referrals, so please dont keep us to yourself. If you think were doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Executive Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit http://

Keyskills :
Customer Service; Travel; Tour Operator; Contact Centre

APPLY NOW

Customer Services Manager Related Jobs

© 2019 Naukrijobs All Rights Reserved