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Customer Service Representative (Portuguese Language)

Job LocationLondon
EducationNot Mentioned
Salary22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Requirements:

  • Can-do attitude;
  • Portuguese (Native proficiency) and English (Professional proficiency);
  • Customer care experience (would be a plus);
  • The right attitude, accurate, hard-working, attentive to details, and self-organized person;
  • Flexibility on working hours and days (work by shifts, might include night shifts);
  • Proficient in MS Office;
  • Persuasive Speaking Skills & Patience.
We offer:
  • Long-term employment with unlimited paid vacations and sick leaves;
  • Support from colleagues and automatization of time-consuming processes
  • Being a part of an international team focused on excellence in product development;
  • Compensation for courses, conferences, workshops, etc.;
  • Corporates and regular team-buildings.
Responsibilities:
  • Deliver high-quality services to our customers;
  • Customer care via chat, emails, and over the phone;
  • Help customers with complaints and questions;
  • Cold calls for potential customers;
  • Provide expert answers for customers.
(Full training will be provided)

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