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Job Location | London |
Education | Not Mentioned |
Salary | £22,000 - £26,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
o you have experience working withing Customer Service / Admin Do you love the Travel / Events Industry and looking for an exciting work hard / play hard Monday - Friday role based in Central LondonWe have an exciting opportunity for an Administration / Customer Service Executive to join a niche Travel / Events company based near Waterloo!Job responsibilities:* The Administration Executive will be responsible for ensuring that the events are booked correctly. * You will book up hotels and activity centres and perform other general booking administration. * Provide excellent customer service and a winning telephone manner* You will ensure the full balance is received on time and see that everything runs like clockwork up until and after the event. * You will be communicating all aspects of the booking directly with the Lead Organiser. * You will be utilising a variety of communication channels from email, phone, internal messaging and booking systems.Candidate Requirements:* Experience within the Travel / Events Industry (desirable) * Customer Service / Admin experience (essential)* Confident communication skills* Naturally inclined to please and delight customers* A strong grasp of English language writing skills* A strong aptitude for numbers and calculating booking balances* Excellent organisation and multi-tasking skills* A strong ability to resolve all booking issues* Outgoing personality. * Enjoys socialising and experiencing nightlife* A strong work ethic and good time management keeping* Previous successful administrative experience is essential* You should live by the motto "Work Hard - Play Hard!"Working Hours, Package & Benefits:* Monday - Friday (9 - 5.30pm)* Base Salary - £22,000 - £26,000 (depending on experience) + incentives for achieving customer satisfaction targets* 20 days Holidays + Bank Holiday* Pension arrangements* Monthly reward celebrations for delighting customers* Incentive vouchers for over performing and internal competitions* Travel around the UK and Europe to test and experience the events and activities we sell* Sociable working environment with lots of events / nights outInterestedPlease click APPLY or contact