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Job Location | London |
Education | Not Mentioned |
Salary | 24,000 - 25,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
This is an extremely varied opportunity which requires excellent communication skills both written and verbal. You will be involved in a variety of customer service tasks including managing telephone calls and recording all correspondences in accordancewith GDPR. This role will be working within the medical claims department of the business. This role will be permanently working from home with all equipment provided.Client DetailsMy client are a global organisation who offer a hugely supportive working environment for all staff members. They provide full training and offer excellent career progression up to senior management level.DescriptionManaging a high number of inbound callsRecording all correspondents on the CRM system in a accurate mannerProvide an excellent standard of customer serviceOrganise confirmations for medical appointmentsProcess paymentsOperate in accordance with FCA regulationsProfileExcellent communication skillsOrganised with the ability to multi taskAccurate with good attention to detailAbility to work well under pressureFlexible to work 24 hour shift pattern (will include days/evenings/nights/weekends)Must have a landline to take incoming callsJob OfferFull trainingCareer progressionOvertime ratesSupportive working culture