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Job Location | London |
Education | Not Mentioned |
Salary | 40,000 - 50,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Im working with a VERY well known and highly respected retailer with Central London offices - seeking 2 x CRM Managers - one for their Spanish region (Spanish speaking is essential) and one for their French region (French is preferable but not essential).We are seeking experienced CRM professionals who have a good and solid CRM skillset.You will be responsible for:- Deliver CRM strategy and campaigns for the specified markets- you will be aiming to achieve maximum customer revenue, satisfaction and retention rates.- you will work with the Head of CRM to originate overarching strategy including segmentation, comms and optimisation plan- you will agree with market stakeholders; and manage delivery of campaign schedule via email, SMS, and other targeted channels to deliver commercial and customer KPIs- You will be experienced in CRM campaign management - communications and data brief writing, creative and data agency briefing and management, internal stakeholder approval management - particularly for email marketing- Ideally you will come from a retail background but this is not essential