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CRM business analyst

Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Join us as a Business Analyst Take on a critical role defining and realising fantastic solutions, processes, benefits and new opportunities to deliver to our stakeholders Youll be working in a vibrant, forward looking team and helping us to shape the future of our business Its a great chance to hit the ground running, take advantage of our development opportunities, and advance your career What youll do In your new role, youll be supporting the analysis of complex cross franchise and pan bank requirements, while capturing, validating and documenting business and system requirements and making sure that they are in line with key strategic principles. In the course of your work, well also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions. Youll also: Create and maintain documentation, as well as support controls and quality assurance for key stakeholders and suppliers Identify and support cut-over and implementation tasks Trace and link business requirements to future state design Create and execute test scenarios and test scripts at various stages of the project in order to validate the solution design Facilitate user acceptance testing and support business users in executing the user acceptance testing The skills youll need Youll need to hold an appropriate business analyst certification, such as BAX, CPRE and CBAP. Additionally, youll have an analytical mindset, with strong organisational skills and the ability to prioritise your work. Youll also need: The ability to translate business requirements into specific functional and technical requirements Strong communication and team working ability Extensive experience of business analysis Knowledge of business analysis within a Microsoft D365 environment Experience of applying business analysis tools and techniques

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