Credit Controller

Job Description

CREDIT CONTROLLER£35,000 (Salary Negotiable)Central London An exciting opportunity for an experienced Credit Controller with Insurance collections experience to join this progressive and commercially-focussed legal services firm.OverviewYou will provide front line support to the London and Bristol offices in order to assist the practice groups in managing their working capital efficiently, reduce the level of lockup and debtors and ensuring compliance with the Firms cash collection processes and policies in order to maximise revenue. The role involves extensive collaboration with key stakeholders across the business.You will work closely with the Working Capital Manager to deliver a results focussed collection service, provide routine and ad-hoc credit control solutions, develop the existing systems and contribute to the strategic direction of the credit control & wider Finance team.The role:-- Liaising closely with Partners / client leads and advise of any issues, developing strategies to resolve and assist with reconciliations and other debtor analysis.- Service providers, claims handlers, cashiers and others on collections (i.e. Lloyds, Xchanging)- Revenue Control Team in conducting regular partner meetings to ensure a joined up approach to the working capital cycle and drive appropriate actions for recovery and debt preventionResponsibilities:- Undertake pro-active regular reviews and follow up chasing of outstanding debts on a timely basis- Identify and develop key client contacts necessary to secure recovery- Produce debtor analysis for key clients and partners and ensure compliance with clients SLAs- Identify any problem debts and ensure compliance with escalation policy- Meet monthly team and individual cash collection & aging targets- Adherence to internal credit control procedures (including use of ARCS credit control software)- Ensure all relevant details are provided for third party collection processes and agents- Analyse market breakdown and calculate correct proportions due by insurer- Implementation of standard market collections strategy across insurance groups for collection of fees- Contribute to internal review of policies and know-how for capturing market information from file inception through to recoverySkills and Experience:- Minimum 2 years Credit Control experience in the legal or professional services sectors- Experience of varied commercial based collections- Experience of insurance collections an advantage- Familiarity and knowledge of insurance systems, e.g. CLASS, ECF an advantage- Strong IT skills and excellent working knowledge of Aderant and ARCS (or similar),Attributes- Confident individual with excellent interpersonal skills coupled with the ability to communicate at all levels, engage and build relationships with key stakeholders across the business- Enthusiastic, positive & flexible approach- Thrives under pressure- Strong team player- Ability to work unsupervised and on own initiative- High level of attention to detail and accuracy