Contract Officer

Job Description

Salary range: £32,418 - £34,209 p.a. inc.Contract: PermanentHours of work: 36 hours per weekLocation: Civic Centre and other locations from time to timeHousing Property ServicesBrent Council brought back in-house its ALMO in 2017. Brent Housing has completeda thorough restructure of our Housing Property Services team. The new structure will deliver important, exciting, innovative and supportive services to our 13,000 residents.In addition to our routine repairs, housing property maintenance and compliance services,we have an ambitious programme of planned maintenance, major tower block refurbishment and climate change improvement works. We are developing our service operating model to deliver Building Safer Futures, Climate Change improvements, and other services thatmake a positive impact to the Borough and other residents.The service has evolved to focus on delivering the service residents want. We want to ensure people live in well maintained homes and estates and we are pre-pared to put in the required level of investmentto achieve this. We know cash alone wont deliver the changes our residents want to see, we need excellent people who have the right experience, knowledge and attitude to make the service work and thats where you come in.Our new build programme has and willcontinue to provide additional quality homes to be maintained to a high standard.Our Property Services team is looking for people to take on a number of key posts, to deliver a sector leading customer experience for Brent tenants and leaseholders.Brent Councilis a responsible employer and provides career development opportunities, employment support, competitive pay, and flexible working arrangements.The PostAn exciting opportunity to work with contractors and residents to deliver excellent services. The role includessupporting the delivery team, contract administration, communications, and dealing with enquiries and complaints.The projects include major tower block refurbishment, climate change energy efficiency works, planned maintenance, fire safety and mechanical andelectrical works.The post holder will demonstrate suitable relevant experience.The PersonThe candidate is expected to have relevant experience in Housing, and who has excelled in a similar role.The candidate should possess good people skills, empathy, workwell with others, especially contractors and residents, and have good customer service construction knowledge.A focus on the customer experience is essential.Closing Date: 29 June 2021 (23:00)Additional InformationBrent Council values the diversity of itscommunity and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.Weare committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerableadults are subject to an Enhanced DBS check as well as other employment clearances.Brent has a positive approach to flexible working.As a disability confident employer Brent welcomes applications from people with all disabilities, including hidden disabilitiesand mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on .uk. Please note theinformation you provide will be treated fairly and confidentially.Please note CVs will not be considered as part of your application for this position.