Consulting Resourcing Senior Manager - Team Lead

Job Description

Our purpose focuses on how we contribute to society, and how our business decisions can contribute to greater trust and solving important problems. In order to achieve our purpose and deliver a first-class service to our clients, we need first-class supportinternally. The people who power us - our internal teams - have a vital role to make sure we have all the right resources, services and technology to be the best we can be. Not all of us work directly with external clients. Consulting Resourcing Team LeaderThis is an exciting opportunity within the Resource Management (RM) function at PwC. We are an expert resource management function building high quality engagement teams from diverse talent pools, driving resource optimisation with a commercial lens. The teamuses valuable insight to balance the needs of the business, the ambitions of our people and the firmwide strategy. The successful applicant will lead the Resource Management (RM) team and the relationship for the Consulting Line of Service, reporting directly to the Consulting People Director. The Consulting RM Team Leader will be responsible for leading, shaping and deliveringthe firmwide Resourcing strategy by working in partnership with the business and acting as an integral member of the Consulting Operations Leadership Team. As a member of the RM Leadership Team (RMLT), the Consulting RM Team Leader will also play a key rolein attracting, engaging and developing its people through leading the Consulting Resourcing team, being a Relationship Leader and Career Coach, as well as having a broader functional people leadership role. About the roleConsulting Line of Service

• Build credibility and trust with the Consulting Exec. Influence, guide and support the Line of Service on strategic and commercial resourcing issues and priorities reporting to the People Partner and COO
• Contribute to the Consulting people strategy and respond to feedback from the business to make the right resourcing decisions for the benefit of the business, clients and our people. Key influencer to the partner and director community to maximise fairaccess to work
• Act as single point of contact for escalation of all resourcing conflicts
• Act as a proactive and collaborative Consulting Operations Leadership Team member (alongside the People, Operations and Finance teams)
• Responsible for proactively initiating, leading and driving forward success of resourcing related firmwide programmes as well as LoS specific programmes
• Lead on transforming the way we do things in resourcing to optimise delivery of resourcing solutions to the business (through the RM Transformation programme, standardising ways of working, driving process efficiency, embracing automation) in line withchanging business needs
• Lead, influence and drive technology system integration and evolution (driving the use of TalentLink, Salesforce and focusing on future technology solutions)
• Work proactively within the Business Partnering professional community to lead, influence and contribute to the effective integration of firm wide priorities (eg. Strategic Workforce Planning and Contingent Workforce approach) to ensure the LoS remainsagile and future focused
• Be adept at strategically prioritising transactional, operational and strategic activity across a breadth and depth of subject matter

Resource Management Leadership Team (RMLT)

• Define and agree the standard and quality of service that will be delivered to the business and act as a proactive member of the Resource Management (RM) Leadership Team
• Lead, influence and contribute to the resource management transformation agenda (in an agile manner) reporting to the Head of Business Partnering
• Share best practice with the Team Leaders to drive the RM strategy
• Ability to juggle complex resourcing agenda tensions between the function and LoS
• Lead, influence and contribute to broader functional people agenda activity (eg. training, development and objective setting, coaching and performance management)
• Act as a proactive and confident Relationship Leader to the Consulting RM tem and Career Coach to agreed Senior Manager portfolio (performance, development and wellbeing)

People Leadership (Consulting Resourcing team)

• Act as an inclusive, collaborative and hands on leader to inspire the Consulting resourcing team (at all levels - c. 32 in total) to optimise commercial delivery, productive utilisations and operational excellence to the business
• Act as a proactive change manager to drive RM transformation. Influence and educate the LoS so they are clear on the business benefits
• Lead on all people activity including recruitment, coaching and development, performance management, well being and engagement

What we are looking for

Proven people-centric leadership skills and the ability to differentiate, engage and inspire people at all levels within the organisation. Passion, energy and drive to take resourcing to the next level with the new leadership team and drive a high performingteam

Proven strategic prioritisation skills - ability to manage and juggle a complex breadth and depth of day to activity and projects (short and long term focus)

Strong influencing and decision making skills, honed through extensive experience of managing stakeholders in a complex matrix environment

Significant experience in building and maintaining strong relationships at all levels, with the ability to resolve conflict between numerous parties as well as confidence and gravitas to sit at leadership table

Excellent stakeholder management skills (all levels) and proven ability to flex style and respond to situations or circumstances in the moment

Highly developed commercial (business acumen) awareness with strong analytical skills that can translate data into action.

Experience of leading and delivering high quality Resource Management services, preferably in a professional services (or similar) environment.

Clear, comprehensive understanding of the link between Strategy and Resource Management, capable of influencing and contributing to the strategic agenda and operationalising and delivering the strategy. Able to navigate and juggle tensions between functionand Line of Service strategy

A confident and proactive approach to lead and drive transformational change (across the Line of Service and function) in an ambiguous environment

Ability to remain calm under pressure, resilient and respond quickly to issues and effectively manage a depth and breadth of competing activities and priorities Excellent verbal and written communication skills